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What we do
Business Economic Value
Data & Intelligence
Media Activation & Custom Projects
Research & Advisory
Testing, Labs & Validation
What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
Artificial Intelligence Software and Tools
Artificial Intelligence Devices
Channels and Go-to-Market
CIO Insights
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The Main Scoop
™
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Tag: Customer Wins
August 18, 2022
Alex Gaw
Industry News
Customer Wins for Medallia, ASAPP, NICE, SIS, and RingCentral
Benefiting Partners Include Uncommon James, Tandia, Scope, LONG Building Tech, and Ryder
August 15, 2022
Alex Gaw
Industry News
Leading Organizations Chose Qualtrics in Q2, Aiming for Enhanced Experiences
Organizations Were in Education, Healthcare, Customer Care, Finance, and Human Resources
August 8, 2022
Alex Gaw
Industry News
Customer Wins for Amperity, Medallia, 3CLogic, mParticle, and SugarCRM
Deals Benefit alice + olivia, DFS Furniture, InEight, Dilling, and Kelly-Moore Paints
July 29, 2022
Alex Gaw
Industry News
Customer Wins for SugarCRM, MoEngage, AskNicely, Talkdesk, and Redpoint Global
Wins Benefit Funds2Orgs, Induslnd Bank, Lendmark Financial, and Sanitas USA
July 11, 2022
Alex Gaw
Industry News
DXC Technology Signs Major Deal with Manchester United
The Virginia-Based IT Firm Will Be the Preeminent UK Football Club’s Digital Partner
July 7, 2022
Alex Gaw
Industry News
Customer Wins for Genesys, MoEngage, Lexer, ISC-CX, and Qualtrics
CX Initiatives Benefit IHCL, PassTo, Cotton On Group, Shell, and A Slew of Qualtrics Partners
June 22, 2022
Alex Gaw
Industry News
Customer Wins for ISC-CX, Workato, Vonage, SMG, and Adobe
Partnerships Benefit Foot Locker, Central Group, Revolut, TravelCenters of America, and The Home Depot
June 10, 2022
Alex Gaw
Industry News
Latest Customer Wins for Vonage, PowerReviews, SMG, NICE, and Oracle
New CX Clients Include Manulife Singapore, Albertsons, Tuesday Morning, MedQuest, and Nokia
June 6, 2022
Alex Gaw
Industry News
Customer Wins for Qualtrics, Kibo, NICE, Algolia, and Alvaria
CX Clients Include Shiseido Group, Lufthansa Group, Aioi Nissay Insurance, GoFundMe, and Transport for NSW
May 23, 2022
Alex Gaw
Industry News
Customer Wins: HappyOrNot, Emplifi, Avtex Solutions, Satisfyd, and 3CLogic
Partnerships Prove Advantageous for Lexus Manila, Pleasure-Way, Georgia Technology Authority, Berry Companies, and Denny’s
May 20, 2022
Alex Gaw
Industry News
Qualtrics Introduces Employee Experience ID and Employee Journey Analytics
The Additions Aim to Help Companies Achieve a Better Understanding of Customers
Employee Experience
May 10, 2022
Alex Gaw
Industry News
New Customer Wins for Five9, ActionIQ, Vonage, Qualtrics, and Medallia
Winning CX Providers Were Selected by a Healthcare Conglomerate, Jackson Hewitt, Headsets.com, Healthcare Organizations, and IHG Hotels & Resorts
Contact Center
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Customer Data Platform
,
Customer Experience
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