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How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

Shira Rubinoff from The Futurum Group notes that the rapid proliferation of AI in cybersecurity presents mixed implications for CISOs, highlighting a disconnect between their…
Review: CX Wins in March, Part 2

Review: CX Wins in March, Part 2

The Month of March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships…
Review: CX Wins in March, Part 1

Review: CX Wins in March, Part 1

March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring…
A Look Back at CX M&As in March

A Look Back at CX M&As in March

Zendesk Acquires Ultimate and Moneypenny Buys Sunshine Communication Services
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX M&A activity in March, focusing on two key events: the acquisition by…
CX Partnerships for Statara, Playvox, and Mitto

CX Partnerships for Statara, Playvox, and Mitto

Collaborations Are Forged with CallHub, Five9, and MoEngage
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto…
New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

Partnerships Forged with Douglas, A Global B2B Travel Platform, and Miramar Group
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Zeotap, 3CLogic, and SAP Emarsys together with their…
New CX Research from Vonage, Reward Gateway, and MessageGears

New CX Research from Vonage, Reward Gateway, and MessageGears

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Vonage, Reward Gateway, and MessageGears….
CX Wins with Qualtrics, UKG, and Tattle

CX Wins with Qualtrics, UKG, and Tattle

Partnerships Succeed with University of Utah Health, Leslie’s Inc., and HTeaO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners…

Featured Insights

Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE's acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and service provider markets.
Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI.
Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows, advanced packaging, and a robust portfolio of silicon IP.

Latest Research

Latest Insights

HPE Closes Juniper Acquisition, Combining AI-Native Networking Portfolios

HPE Closes Juniper Acquisition, Combining AI-Native Networking Portfolios

Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE’s acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and…
Transforming Enterprise AI: From Agents to Infrastructure - Six Five On The Road

Transforming Enterprise AI: From Agents to Infrastructure – Six Five On The Road

Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI….
Synopsys Strengthens AI and Multi-Die Design Capabilities with Samsung

Synopsys Strengthens AI and Multi-Die Design Capabilities with Samsung

Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows,…
Micron Technology Q3 FY 2025 Earnings Show Strong Data Center and HBM Growth

Micron Technology Q3 FY 2025 Earnings Show Strong Data Center and HBM Growth

Ray Wang, Research Director with The Futurum Group shares his insights on Micron’s Q3 earnings and company’s strong performance amid record-high DRAM and data center…
AI PCs, Ryzen, and the Next Frontier in Personal Computing - Six Five On The Road

AI PCs, Ryzen, and the Next Frontier in Personal Computing – Six Five On The Road

Jack Huynh, SVP and GM at AMD, joins the Six Five On The Road to discuss AMD’s innovative strides in AI PCs, Ryzen, and next-gen…
Six Five Live at HPE Discover | Rethinking Hybrid Cloud: Control, Cost, and Flexibility

Six Five Live at HPE Discover | Rethinking Hybrid Cloud: Control, Cost, and Flexibility

David Nicholson, Keith Townsend, and Matt Kimball join the Six Five to discuss HPE’s advancements in hybrid cloud at HPE Discover 2025, focusing on control,…

NEWS BY INDUSTRY

CX Leaders Are More Attractive to Investors
Coveo continues to expand its AI-powered commerce search, recommendations and discovery with deep online retail merchandising and personalization tools • Continues to strengthen its leadership as the relevance cloud using AI to power engaging experiences across commerce, service, support, and digital workplace solutions • Deepens retail and commerce expertise, and European presence
Failure of Customer Care to Resolve Issues Is the Leading Cause of Negative CX
A wide footprint and expansive solution portfolio help the company address evolving customer requirements in a diverse market
Global Reach™ Cloud Infrastructure Provides Canadian Organizations with High Quality Connectivity and Reliability
The company’s Autumn Innovation Release includes a new no-code chatbot offering, modern & secure messaging enhancements, and the first-ever Zoom integration for enterprise communities
63% of global consumers are more likely to do holiday shopping with brands that personalize the experience
Employee experience leaders in a new survey from Medallia and The Josh Bersin Company were 12x more likely to indicate revenue growth of more than 20% over the last year.
Customer data platform also expands management team with hire of Tableau VP Jeff Mehalek
COVID-19 Is Prompting Business Customers and State Agencies to Accelerate Use of AI-Based Tools
The launch of the CRM Platform Fund is part of HubSpot’s continued commitment to support growing companies that are building differentiated software products and are dedicated to forming strong, long-term customer relationships
The investment will accelerate Alida’s aggressive growth strategy and innovation agenda

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