Uniphore completes the acquisition of Jacada and rolls out a powerful platform that will transform the Customer Experience Market

League & teams will use QuestionPro CX to further understand & deepen fan relationships NISA and QuestionPro will enable real-time, in-stadium, TV and online fan voting for “Man of the Match,” democratizing this time-honored tradition and boosting fan engagement

New integration capability, powered by iPaaS leader Workato, accelerates time to value

– Adds leadership and investment to this critical capability for future of feedback
– Brings to market a unique set of automations that builds upon vast data assets, distinctive technology and human expertise

October release supports credit card applications and soft pull credit capabilities, enhances key workflows, adds Business Origination APIs for easy integration, and increases overall efficiency

Partnership enables brands to better leverage first-party data across CTV

Combination of leading restaurant platforms will enable restaurant brands to deepen guest relationships, drive more transactions, and increase customer lifetime value

With more than two-thirds (68%) of consumers spending more money on trusted brands than on brands they don’t trust, this new research highlights the quantifiable impact trust can have on business value and offers actionable insights for B2C leaders looking to establish a more trustworthy, and therefore valuable, relationship with their core customers