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Ericsson Introduces Wireless-First Branch Architecture for Agile, Secure Connectivity to Support AI-Driven Enterprise Innovation
The Futurum Group’s Ron Westfall shares his insights on why Ericsson’s new wireless-first architecture and the E400 fulfill key emerging enterprise trends, such as 5G Advanced, IoT proliferation, and increased reliance on wireless-first implementations.
Mark Lohmeyer, VP & GM Compute and ML Infrastructure at Google, joins the Six Five team to explore how Google Cloud's customized infrastructure meets the diverse needs of AI and cloud workloads.
Hayete Gallot, President of Customer Experience at Google, joins Patrick Moorhead and Daniel Newman to discuss the evolving role of customer experience in the AI-driven landscape.
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NEWS BY INDUSTRY
Employee Well-Being Forms the Cornerstone of Best Practices
Uniphore completes the acquisition of Jacada and rolls out a powerful platform that will transform the Customer Experience Market
League & teams will use QuestionPro CX to further understand & deepen fan relationships NISA and QuestionPro will enable real-time, in-stadium, TV and online fan voting for “Man of the Match,” democratizing this time-honored tradition and boosting fan engagement
New integration capability, powered by iPaaS leader Workato, accelerates time to value
– Adds leadership and investment to this critical capability for future of feedback
– Brings to market a unique set of automations that builds upon vast data assets, distinctive technology and human expertise
October release supports credit card applications and soft pull credit capabilities, enhances key workflows, adds Business Origination APIs for easy integration, and increases overall efficiency
Partnership enables brands to better leverage first-party data across CTV
Combination of leading restaurant platforms will enable restaurant brands to deepen guest relationships, drive more transactions, and increase customer lifetime value
But Only Those Brands That Connect With Consumers Will Win
With more than two-thirds (68%) of consumers spending more money on trusted brands than on brands they don’t trust, this new research highlights the quantifiable impact trust can have on business value and offers actionable insights for B2C leaders looking to establish a more trustworthy, and therefore valuable, relationship with their core customers
