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Industry Analysts Get a Sneak Peak of the New Innovations That Are Being Deployed Within Oracle and NetSuite Products, With an Eye on Redefining the User Experience, Utilization of Data, and Agentic Workflows
Keith Kirkpatrick, Research Director with Futurum, covers the news from Oracle’s Applications + Industries Analyst Event, and discusses the impact on Oracle, NetSuite, and others vendors in the market.
Armv9 Adoption and Smartphone Royalty Growth Drive Top-Line Performance
Olivier Blanchard and Daniel Newman at Futurum analyse Arm’s Q4 FY25 results, highlighting how Armv9 and CSS adoption are driving record royalty and licensing growth across smartphones, AI infrastructure, and automotive compute.
Gross Margin Gains and Datacenter Momentum Support Coherent’s Record Quarterly Performance
Olivier Blanchard, Research Director at Futurum, shares insights on Coherent’s record Q3 FY 2025 results, driven by strong AI datacenter momentum, next-gen optical product launches, and the upcoming commercialization of its OCS platform.
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NEWS BY INDUSTRY
Amazon Also Unrolls New Tools, Services, and Benefits for Sellers
The award honors Sitel Group for improving customer service technology through its innovative digital eyewear assistant campaign for Zenni
Data connectors and a new application make it easy for businesses to power modern AI-powered search experiences on their websites.
Previously with Glint, LinkedIn’s people success platform, Poppen becomes Chief Strategy & Customer Officer at involve.ai
Launch of Innovative New Capabilities and Extension of Market-Leading CDP Empowers Brands to Bring Dynamic Customer Experiences to Market Faster and Drive Business Results
New Capabilities Enable Large Meeting Moderation and Engagement; Enhance Employee and Customer Experience
Aternity enables global enterprises to proactively manage the full digital journey and analyze its impact on business outcomes and the customer experience
Journey Maps Is a New Solution from Heap to Address the Issue
The Centers for Medicare & Medicaid Services (CMS) Approve Medallia as a HCAHPS vendor to survey patients via telephone.
The NICE CXone Fall 2021 release drives powerful CSAT improvements by creating frictionless customer experiences that start at brands’ digital doorsteps, spanning self-service and agent-assisted interactions
Leveraging AI and machine learning models and providing real-time guidance and coaching to employees, new solution facilitates companies in embedding fair treatment of vulnerable customers within business processes
Integration will empower advertisers to unlock customer-driven growth through personalized digital ads across the Criteo platform based on Optimove’s AI-mapped CRM Journeys
Awardco’s unprecedented growth, profitability, and enterprise client roster underscore its success in rewards and recognition and paint a bright future for employee loyalty.