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Zoho Launches Zoho Payments To Bring Native Payment Capabilities to US Businesses, Strengthening Operational Workflows and Boosting Financial Visibility
Keith Kirkpatrick, Research Director at Futurum, shares insights on Zoho Payments and how its in-house payment stack aims to reduce financial workflow friction and improve transaction success rates across business operations.
Zoho Adds Generative AI and Orchestration Tools to Its CX Platform, Expanding CRM Usage Beyond Sales Teams
Keith Kirkpatrick, Research Director at Futurum, shares insights on Zoho’s CRM for Everyone and how Zia-powered AI tools like Ask Zia are enabling prompt-based reports, workflows, and no-code customization for broader CRM adoption.
At FMX 2025, Hammerspace Highlights Its Deployment at Animationsinstitut To Support Project-Heavy Academic Pipelines With Automated Data Orchestration and Hybrid Infrastructure
Krista Case, Research Director at Futurum, explores how Hammerspace enables metadata-driven automation, hybrid rendering, and sustainable storage reuse across Animationsinstitut’s distributed media workflows.
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Tambourine to become part of Accenture Interactive
Yet 96% of buyers research purchases online, regardless of where the transaction occurs, indicating an ongoing need for both online and offline channels.
— Klevu Live View, part of the Klevu Merchant Center, Expands the AI-Powered Search and Discovery Tool into a Campaign Analytics Console to Monitor Performance, Optimize Keywords, Marketing Campaigns, and Search Results—
Over 85% of brands grappled with changing customer behaviour and journeys in the last 18 months, leading to a focus on customer engagement and adoption of customer-led operating models.
The Deal Adds Conversational AI Capabilities to the Exotel Telephony Product Suite
Proven Technology Marketing Executive with Record of Accelerating Growth
Veeva CRM Engage Connect adds new ways for seamless communication among healthcare providers and field teams
New research reveals speed of response is most important factor for 23% of consumers; highlights perception gap between consumer expectations and brand performance
New partnership makes Zeotap available to Google Cloud users at no additional cost
DXI leader recognized for sustained technology innovation and explosive growth
Luther Burbank Savings invests in Creatio’s one platform for workflow automation and CRM
90% of business executives believe their company must be able to adapt – quickly and at scale – to drive value for their customers, as consumers say brands continue to miss the mark
New Platform Capabilities Balance Privacy and Data to Empower Marketing Teams, Enhance Trust at Every Customer Touchpoint.
Court brings 25+ years of Human Resources and executive leadership experience to leading consumer data platform
The first-ever Refresh App Challenge recognizes developers for the most innovative applications built to extend Freshservice, Freshdesk and the Freshworks Neo Platform
