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OpenAI Is Positioned as a Major AI-Powered Software Development Company, Competing With Microsoft, GitHub, Anthropic, and Startup Cursor
Analysts Mitch Ashley, VP of DevOps and Application Development, and Nick Patience, VP of AI Software and Tools, at Futurum, share their insights on the implications of OpenAI’s agreement to acquire AI coding tool company Windsurf. The acquisition propels OpenAI forward in its quest for leadership in the AI coding and agent development market.
The 2025 Edition of the Venerable Conference Shows How It Is Evolving Under New Ownership While the Industry Navigates the Impact of AI
Key analysts at Futurum share insights on the rebranded RSAC Conference's transformation into a broader platform, the conference experience, and highlight trends including AI implementation and the importance of identity and data security.
AWS Leads Amazon’s Q1 FY 2025 With 17% Yoy Revenue Growth; Retail Business Remains Steady
Olivier Blanchard, Research Director at Futurum, breaks down Amazon’s Q1 FY 2025 results. The focus is on AWS growth, rising ad revenues, cost efficiencies, and tariff risk shaping the outlook for Amazon’s operating margin and cloud scale-up.
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NEWS BY INDUSTRY
One-size-fits-all loyalty programs are no longer enough, but new data reveals what customers are looking for
New Self-Service Analytics Solution Empowers Brands to Deep Dive The Performance of Their Experiential Programs
New report helps organizations find the best agent management vendor across seven product and customer experience evaluation categories
Data Subject Rights Forwarding Feature Automates the Intensive and Error-Prone Task of Administering Data Deletion Requests.
Specialist travel company chooses native cloud contact centre solution for customer experience as distinctive as their travel experiences
Tata Consultancy Services’ New Passenger Services Technology Platform Will Additionally Enhance Operational Excellence, Improve Employee Experience and Reinvigorate Business Growth
Alida ranks #1 on Top 100 list out of 70,000 companies for Best Company Culture
Provides Highest Quality of Service and Reliability for Employees and Contact Center Agents in the Philippines; Global Reach™Now Expands to 48 Countries and Territories, Including Panama
The awards recognize the commitment of Sitel Group to establishing excellence in company culture and leadership
Recognized as a Leader in Two Conversational AI IDC MarketScape Vendor Assessment Reports
Half (47%) of consumers are excited about the potential technology has to enhance their shopping experience
Few Employees Say Their Organization and Supervisor Demonstrate Care About Their Career Growth, Emotional Well-Being, and Job Satisfaction
Dealerslink is excited to announce its new Zendesk partnership, aimed at taking its customer service offerings to the next level in 2022.
Most Companies Have Now Moved Forward From Basic Maturity Levels
Mastek is partnering with Lytics to enable D2X (Direct to Stakeholder) transformation for their mutual clients.
With a customer-centric focus, Avenue Securities benefits from the deep integration GetFeedback has with Salesforce® and the simple-to-build dashboards that quickly provide deep insights
