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The 2025 Edition of the Venerable Conference Shows How It Is Evolving Under New Ownership While the Industry Navigates the Impact of AI
Key analysts at Futurum share insights on the rebranded RSAC Conference's transformation into a broader platform, the conference experience, and highlight trends including AI implementation and the importance of identity and data security.
AWS Leads Amazon’s Q1 FY 2025 With 17% Yoy Revenue Growth; Retail Business Remains Steady
Olivier Blanchard, Research Director at Futurum, breaks down Amazon’s Q1 FY 2025 results. The focus is on AWS growth, rising ad revenues, cost efficiencies, and tariff risk shaping the outlook for Amazon’s operating margin and cloud scale-up.
Automotive, PC, and IOT Drive Encouraging YoY Revenue Growth as Qualcomm’s Diversification Strategy Expands
Olivier Blanchard, Research Director at Futurum, analyzes Qualcomm’s record Q1 FY 2025 earnings, highlighting strong YoY growth AI-driven IoT and automotive.
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NEWS BY INDUSTRY
Review volume is key, but recency counts too: Nearly 40% won’t buy if product reviews are older than 90 days, and 62% won’t purchase if reviews are older than a year
Convince & Convert Founder Jay Baer will become advisory board member of new company, Experience Dynamic, a spinoff of full-service marketing agency LaneTerralever
The premium partnership supports organizations in optimizing customer experiences worldwide
Agility and Speed Are Key Elements This Year, Says GetFeedback Study
US-Based and Denmark-Based Customer Service Platforms Join Forces to Enable European Brands to Better Understand and Deliver what Customers Want
Creates Only Solution to Leverage Community-led and Product-led Growth to Drive Net Revenue Retention at Scale
Gordon Samson appointed Chief Product Officer; Mukhtar Ahmed leaving Clarivate
AskNicely Frontline Success Platform helps service businesses lead from the frontline
Honors and Awards Received This Year Were in Four Categories
Company Expands Digital Health and Omnichannel Services for Biopharma and Life Sciences Customers
Immense growth in the adoption of in-store traffic metrics worldwide as more brands, such as Deciem and Ritual, seek enhanced in-person experiences.
Highlights New Customer Intelligence Company as Well Positioned in Global Market with Enhanced Scale, Differentiated Product Offerings and Proven Track Records of Growth