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At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
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NEWS BY INDUSTRY
Review volume is key, but recency counts too: Nearly 40% won’t buy if product reviews are older than 90 days, and 62% won’t purchase if reviews are older than a year
Convince & Convert Founder Jay Baer will become advisory board member of new company, Experience Dynamic, a spinoff of full-service marketing agency LaneTerralever
The premium partnership supports organizations in optimizing customer experiences worldwide
Agility and Speed Are Key Elements This Year, Says GetFeedback Study
US-Based and Denmark-Based Customer Service Platforms Join Forces to Enable European Brands to Better Understand and Deliver what Customers Want
Creates Only Solution to Leverage Community-led and Product-led Growth to Drive Net Revenue Retention at Scale
Gordon Samson appointed Chief Product Officer; Mukhtar Ahmed leaving Clarivate
AskNicely Frontline Success Platform helps service businesses lead from the frontline
Honors and Awards Received This Year Were in Four Categories
Company Expands Digital Health and Omnichannel Services for Biopharma and Life Sciences Customers
Immense growth in the adoption of in-store traffic metrics worldwide as more brands, such as Deciem and Ritual, seek enhanced in-person experiences.
Highlights New Customer Intelligence Company as Well Positioned in Global Market with Enhanced Scale, Differentiated Product Offerings and Proven Track Records of Growth
