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At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
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NEWS BY INDUSTRY
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Wireless Companies Battling Aviation Officials and Federal Government on Delaying 5G in C-band Spectrum Rollouts Due to Safety Concerns
Fresh Approach Enables Companies to Measure and Reduce Employee Emissions
The relationship reflects Merkle’s commitment to establishing new channels to access diverse talent for leadership roles
Kshirsagar to lead CleverTap in driving customer connections and building communities through contextual and strategic marketing
Fit for the Future offers a blueprint for retailers to create and execute a holistic strategy to distinguish their brands
Spanish pharmaceutical company gains foundation for personalized interactions with key animal health stakeholders
Collaboration to provide faster and more streamlined delivery of automation solutions via the cloud
New CDP research shows organizations rely on CDPs to comply with data privacy and security regulations as well as deliver relevant customer experiences in an increasingly competitive digital landscape.
Growth Fund Provides Leading Employee Experience Platform Provider with Capital as Employers Declare Engagement and Retention Among Their Biggest Challenges