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At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
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NEWS BY INDUSTRY
Nicole Alvino to Lead Firstup to the Next $100M
The integrated solution combines on-demand global connectivity, a digital marketplace, real-time configure-price-quote (CPQ), and automated provisioning and activation
ChurnZero is the highest-rated Customer Success platform in the HubSpot App Marketplace
The acquisition of VoxGen will expand Waterfield Tech’s position as the global, go-to conversational AI technology and services partner for clients from mid-market to large enterprise looking to accelerate their CX transformation.
Pindrop’s leading voice authentication and fraud detection technologies that help improve customer security and experience will be available on the Five9 CX Marketplace.
Global shift to remote and hybrid work fuels demand for LumApps’ Employee Experience Platform as company expands leadership team to position for 2022 acceleration
Informatica Helps Consolodate Patient Records While Providing Scale and Speed in Discovering, Understanding, and Validating Millions of Data Assets
Annual independent report benchmarks progress on LGBTQ+ workplace equality
This appointment will advance Aircall’s market leadership in the Cloud Communications industry
Vantage Circle Announces Strategic Partnership with Traffik 360 Vantage Circle, a leading employee engagement solution, announces its official strategic partnership with Traffik 360.
Youngest consumers are most likely to be upset by customer service, and most likely to make purchasing decisions based on values and COVID safety measures
Over three-quarters of respondents do not feel ready to operate in a digital-first world, but only 28% are actively involved in digital skills learning and training
The newly launched programs reinforce company focus on innovation and customer-centric solutions