Firstup Delivers Record Growth and Appoints New CEO & Board Member

Nicole Alvino to Lead Firstup to the Next $100M

SAN FRANCISCO, Jan. 27, 2022 /PRNewswire/ — Firstup, a SaaS leader in the digital employee experience, is pleased to announce that Nicole Alvino, co-founder and Chief Strategy Officer, has been appointed CEO.  Firstup also welcomes a recent addition to the Firstup Board of Directors, Jialin Zhang. 

Taking over from Gary Nakamura, Alvino will direct the organization in its mission to transform workforce communications to work for every worker. Nakamura is stepping down after navigating the organization through exceptional growth as SocialChorus and leading the successful merger of SocialChorus and Dynamic Signal to form Firstup.

Exiting 2021 with record growth, Firstup serves 40 of the Fortune 100 companies, reaching and connecting more than 15 million employees daily. The business will surpass $100M in revenue in 2022 as a leader in the Workforce Communications & Digital Employee Experience (DEX) space. As a founder of Firstup, Alvino will lead as CEO effective immediately, embracing her vision to give every worker the information and access they need to thrive and every leader the insights to mobilize their workforce.

“Gary has been instrumental in helping the business reach key milestones as SocialChorus and now as Firstup,” commented John Brennan, chairman of the board. “We respect his decision and are pleased that Nicole – a founder of the company, visionary in the workforce communications market and outstanding leader – is ready to take Firstup to the next level.”

“People are the foundation to any business, and we’ve always known the importance of reaching every worker, especially the front line,” said Nicole Alvino. “I look forward to continuing to partner with our extraordinary customers and team to deliver the best digital employee experience for every worker.”

Firstup also welcomes a recent addition to the Firstup Board of Directors, Jialin Zhang. Zhang currently serves as  a Vice President at Sumeru Equity Partners  and helps lead the firm’s investments across enterprise software sectors, including HCM software and IT/DevOPs. Her current investments include Firstup, 360Learning and Tasktop.  Zhang will bring her extensive financial and SaaS expertise and commitment to DEI to the Board.

About Firstup

Firstup is redefining the digital employee experience to put people first and lift companies up. We make communication solutions that build authentic engagement and create two-way conversation between employees and companies. That’s why 40% of Fortune 100 companies like Amazon, Boeing, Ford and Pfizer have chosen us to unlock the potential of their workforces. Get started at firstup.io.

For more information please contact:

EMEA
Victoria Melville/Nicola Williamson
Melville Communications Limited
Tel: +44 (0)1483 489009
[email protected]
[email protected]

NORTH AMERICA
Kathleen Van Gorden
IDLAB
Tel: 001 (401) 480-1840
[email protected] 

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

Latest Insights:
How Genesys and AWS Are Redefining AI-Driven Customer Engagement
July 24, 2026
Article
Article

How Genesys and AWS Are Redefining AI-Driven Customer Engagement

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Genesys Cloud's expanded AWS partnership leverages agentic AI to transform enterprise customer engagement and enable autonomous interactions at scale....
So This Is How AIs Attack- Observations From the OpenAI & Hugging Face Incident
July 24, 2026
Article
Article

So This Is How AIs Attack: Observations From the OpenAI & Hugging Face Incident

Fernando Montenegro and Mitch Ashley, VPs at Futurum, read the OpenAI and Hugging Face agentic incident as a live test of enterprise readiness to detect and contain AI agents that go off-goal...
Nokia Q2 FY 2026 Optical Strength Positions Nokia for the AI Buildout
July 24, 2026
Article
Article

Nokia Q2 FY 2026: Optical Strength Positions Nokia for the AI Buildout

Futurum Research analyzes Nokia’s Q2 FY 2026 earnings, focusing on AI and cloud order strength, optical and IP demand, AI-RAN timing, and supply constraints....
Texas Instruments Q2 FY 2026 Earnings Climb on Broad-based Analog Growth
July 24, 2026
Article
Article

Texas Instruments Q2 FY 2026 Earnings Climb on Broad-based Analog Growth

Brendan Burke, Research Director at Futurum, reviews Texas Instruments' Q2 FY 2026 earnings, the broad industrial recovery, doubling data center revenue, and automotive re-acceleration....
Latest Research:
Redefining Creative Workflows in the AI Era
July 21, 2026

Redefining Creative Workflows in the AI Era

In Redefining Creative Workflows in the AI Era, completed in partnership with Adobe, Futurum Research examines how organizations are moving beyond isolated AI productivity gains toward unified creative platforms that...
The Governance Gap Why Scaling AI Requires More Than Monitoring
July 15, 2026

The Governance Gap: Why Scaling AI Requires More Than Monitoring

In our latest market brieft, The Governance Gap: Why Scaling AI Requires More Than Monitoring, completed in partnership with IBM, Futurum Research examines why AI governance must evolve from periodic...
The Rise of the Super Agent: How Agentic AI Is Reshaping the Enterprise
July 13, 2026
Research
Research

The Rise of the Super Agent: How Agentic AI Is Reshaping the Enterprise

In our latest Market Brief, The Rise of the Super Agent: How Agentic AI Is Reshaping the Enterprise, completed in partnership with Lenovo, Futurum Research examines how autonomous AI systems...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.