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At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
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NEWS BY INDUSTRY
The Software Report Award Recognizes CTOs Across Cloud Technologies, AI, Data Collection and Management, who are Responsible for Delivering Some of the Most Successful and Effective Software Solutions on the Market
Solutions from Infosys Cobalt Cloud offerings to improve customer, employee and supplier experiences
Diminished Travel Activity, Labor Shortages, and Outdated Technology Stacks Are Major Inhibitors to CX Software and Services Market Recovery
Faye’s acquisition enhances its presence in the Sugar, Zendesk, and Salesforce ecosystems as Mastersolve clients and teams will be merged into Faye.
White paper showcases Sinch-sponsored study: more than half of enterprises surveyed are increasing investments in CPaaS to power conversational customer engagement
Fully Remote Teams Report Worse Alignment Than Those In-Office, Hybrid
Azadea Group and MoEngage; UserTesting and Quantum Metric; Wealthify and Talkdesk; Liferay and the US Post Office
By providing free technology, community, and mentorship, Braze aims to address social and fiscal inequity in the tech industry.
Sprinklr will seek to enhance Deloitte’s digital customer experience with Unified-CXM technology
RXM platform makes top 50 for marketing and mid-market categories
Consumers cite insurance acceptance, location, and patient reviews as the most valued criteria for a healthcare provider
By Connecting Payments Providers to the Leading Sales and Marketing Automation Platform, Entrepreneurs Get Paid Faster While Saving Time
Leading CX assurance provider’s platform combines with Genesys Customer Experience Platform to reduce time to value for Genesys Cloud CX customers
