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How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

Shira Rubinoff from The Futurum Group notes that the rapid proliferation of AI in cybersecurity presents mixed implications for CISOs, highlighting a disconnect between their…
Review: CX Wins in March, Part 2

Review: CX Wins in March, Part 2

The Month of March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships…
Review: CX Wins in March, Part 1

Review: CX Wins in March, Part 1

March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring…
A Look Back at CX M&As in March

A Look Back at CX M&As in March

Zendesk Acquires Ultimate and Moneypenny Buys Sunshine Communication Services
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX M&A activity in March, focusing on two key events: the acquisition by…
CX Partnerships for Statara, Playvox, and Mitto

CX Partnerships for Statara, Playvox, and Mitto

Collaborations Are Forged with CallHub, Five9, and MoEngage
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto…
New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

Partnerships Forged with Douglas, A Global B2B Travel Platform, and Miramar Group
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Zeotap, 3CLogic, and SAP Emarsys together with their…
New CX Research from Vonage, Reward Gateway, and MessageGears

New CX Research from Vonage, Reward Gateway, and MessageGears

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Vonage, Reward Gateway, and MessageGears….
CX Wins with Qualtrics, UKG, and Tattle

CX Wins with Qualtrics, UKG, and Tattle

Partnerships Succeed with University of Utah Health, Leslie’s Inc., and HTeaO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners…

Featured Insights

NVIDIA Expands Isaac Platform With New Tools and Systems To Accelerate Physical AI Development
Olivier Blanchard, Research Director at Futurum, shares insights on how NVIDIA’s Isaac GR00T platform and Blackwell systems aim to accelerate humanoid robotics through simulation, synthetic data, and integrated infrastructure.
Plug and Play Taps Synopsys to Expand Semiconductor Ecosystem and Support Startup Chip Design
Olivier Blanchard, Research Director at Futurum, explores how Synopsys’ collaboration with Plug and Play could reduce chip design costs and accelerate time-to-market for startups entering the semiconductor space.
Google Cloud Introduces Enhanced Data Boundary Controls, New Security Testing, and Localised Partnerships To Meet Rising Regional Demands for Data Governance and Operational Autonomy
Daniel Newman, CEO at Futurum, shares insights on Google Cloud’s sovereign cloud expansion, highlighting how new data controls and local partnerships aim to address EU regulatory concerns and customer sovereignty demands.

Latest Research

Latest Insights

Is NVIDIA Building the Defining Infrastructure for AI-powered Robotics?

Is NVIDIA Building the Defining Infrastructure for AI-Powered Robotics?

NVIDIA Expands Isaac Platform With New Tools and Systems To Accelerate Physical AI Development
Olivier Blanchard, Research Director at Futurum, shares insights on how NVIDIA’s Isaac GR00T platform and Blackwell systems aim to accelerate humanoid robotics through simulation, synthetic…
Synopsys Collaboration Expands Startup Access to Chip Design Tools

Synopsys Collaboration Expands Startup Access to Chip Design Tools

Plug and Play Taps Synopsys to Expand Semiconductor Ecosystem and Support Startup Chip Design
Olivier Blanchard, Research Director at Futurum, explores how Synopsys’ collaboration with Plug and Play could reduce chip design costs and accelerate time-to-market for startups entering…
Google Expands Sovereign Cloud to Address EU Data Sovereignty Requirements

Google Expands Sovereign Cloud to Address EU Data Sovereignty Requirements

Google Cloud Introduces Enhanced Data Boundary Controls, New Security Testing, and Localised Partnerships To Meet Rising Regional Demands for Data Governance and Operational Autonomy
Daniel Newman, CEO at Futurum, shares insights on Google Cloud’s sovereign cloud expansion, highlighting how new data controls and local partnerships aim to address EU…
Broadcom Q2 FY 2025 Sees Record Revenue, Solid AI and Software Growth

Broadcom Q2 FY 2025 Sees Record Revenue, Solid AI and Software Growth

VMware-Led Software Sales and AI Chips Powered 20% YoY Topline Growth in Q2 FY 2025
Olivier Blanchard and Daniel Newman, at Futurum, explore Broadcom’s strong Q2 FY2025 earnings driven by robust growth in AI networking, VMware-led infrastructure software, and strategic…
Hybrid Cloud & AI: The Future of Enterprises - Six Five On The Road

Hybrid Cloud & AI: The Future of Enterprises – Six Five On The Road

Menaka Sundar, VP at HPE, joins the discussion to share insights into how HPE’s hybrid cloud and AI solutions are crafting the future of enterprises….
Six Five Connected with Diana Blass at Dell Tech World: From Data Chaos to AI-Ready—Inside the Enterprise Shift

Six Five Connected with Diana Blass at Dell Tech World: From Data Chaos to AI-Ready—Inside the Enterprise Shift

Justin Jones, Spencer Bull, Graham Steen, Christopher M. Sullivan, Mitch Mcleod, and Michael Catrone join Diana Blass to discuss the enterprise shift towards AI readiness,…

NEWS BY INDUSTRY

Development, Collaboration, and Manager Stress Are Key Themes Revealed in Research Studies
Technology and Coaching Measures Can Be Taken to Analyze and Tweak Feedback Interactions
AI-Driven Solution Simplifies How Firms Orchestrate and Optimize Journeys
Pricing Remains Important to Customers, but Companies Have Flexibility in How They Use It
New Launches Focus on Digital EX, Communications, Knowledge Sharing, and Rewards
Technologies Can Ease Efforts and Track Success, While Playing an Important Role in Recruiting and Retention
Partnerships Prove Successful for BSH, BitOasis, HelloFresh, ResPax, Trimble, and Calix
Improving Employee Experience for Deskless Workers
Winning Partners Include Florida Panthers, ASICS EMEA, MySyara, and Radisson
Capabilities Being Bolstered Include Social Media Management, Frontline Engagement, Text Analysis, Customer Satisfaction Data, and Video Feedback
The Former Global President of Nielsen Holdings, Lewis Brings Substantial CX Expertise
EX and CX Principles and Technologies Should Be Applied to this Journey Segment
Sutherland Acquires Augment CXM, New Funding for OvationCXM and Kizen
Partnerships Benefit Norsk Rikstoto, Allegiance, Tanishq, SD Worx, and AdvancedMD
The Viva Platform Broadens to Help Improve Employee Pain Points
New Research from Hero Digital, Zendesk, ActiveCampaign, Calabria, and Protocol
A Smooth and Uneventful Trip with a Few Wow Moments Not Necessarily Delivered Through the CX Technology Stack
Incomplete Data and Major CX Gaps Are Cited as Factors

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