Latest Industry News
Featured Insights
NVIDIA Expands Isaac Platform With New Tools and Systems To Accelerate Physical AI Development
Olivier Blanchard, Research Director at Futurum, shares insights on how NVIDIA’s Isaac GR00T platform and Blackwell systems aim to accelerate humanoid robotics through simulation, synthetic data, and integrated infrastructure.
Plug and Play Taps Synopsys to Expand Semiconductor Ecosystem and Support Startup Chip Design
Olivier Blanchard, Research Director at Futurum, explores how Synopsys’ collaboration with Plug and Play could reduce chip design costs and accelerate time-to-market for startups entering the semiconductor space.
Google Cloud Introduces Enhanced Data Boundary Controls, New Security Testing, and Localised Partnerships To Meet Rising Regional Demands for Data Governance and Operational Autonomy
Daniel Newman, CEO at Futurum, shares insights on Google Cloud’s sovereign cloud expansion, highlighting how new data controls and local partnerships aim to address EU regulatory concerns and customer sovereignty demands.
Latest Research
Latest Insights
NEWS BY INDUSTRY
Development, Collaboration, and Manager Stress Are Key Themes Revealed in Research Studies
Technology and Coaching Measures Can Be Taken to Analyze and Tweak Feedback Interactions
AI-Driven Solution Simplifies How Firms Orchestrate and Optimize Journeys
Pricing Remains Important to Customers, but Companies Have Flexibility in How They Use It
New Launches Focus on Digital EX, Communications, Knowledge Sharing, and Rewards
Technologies Can Ease Efforts and Track Success, While Playing an Important Role in Recruiting and Retention
Partnerships Prove Successful for BSH, BitOasis, HelloFresh, ResPax, Trimble, and Calix
Improving Employee Experience for Deskless Workers
Winning Partners Include Florida Panthers, ASICS EMEA, MySyara, and Radisson
Capabilities Being Bolstered Include Social Media Management, Frontline Engagement, Text Analysis, Customer Satisfaction Data, and Video Feedback
The Former Global President of Nielsen Holdings, Lewis Brings Substantial CX Expertise
EX and CX Principles and Technologies Should Be Applied to this Journey Segment
Sutherland Acquires Augment CXM, New Funding for OvationCXM and Kizen
Partnerships Benefit Norsk Rikstoto, Allegiance, Tanishq, SD Worx, and AdvancedMD
The Viva Platform Broadens to Help Improve Employee Pain Points
New Research from Hero Digital, Zendesk, ActiveCampaign, Calabria, and Protocol
A Smooth and Uneventful Trip with a Few Wow Moments Not Necessarily Delivered Through the CX Technology Stack
Incomplete Data and Major CX Gaps Are Cited as Factors