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Adobe Raises FY 2025 Revenue and EPS Targets Amid Continuing AI-Driven Momentum Across Segments
Keith Kirkpatrick and Daniel Newman at Futurum analyze Adobe’s Q2 FY 2025 results, highlighting AI-fueled user growth, Firefly adoption, strong RPO gains, and raised FY 2025 guidance despite AI-native competitive pressures.
Kamal Hathi, SVP & GM at Cisco, joins Patrick Moorhead and Daniel Newman to discuss the powerful synergy between Cisco and Splunk, and the future of digital resilience.
Oracle Posts Q4 Fy 2025 Revenue and EPS Beat as Cloud Demand Fuels Growth Acceleration
Keith Kirkpatrick and Daniel Newman at Futurum analyze Oracle’s Q4 FY 2025 earnings, highlighting strong cloud momentum, multicloud adoption, AI-driven demand, and aggressive capacity expansion, positioning Oracle for FY 2026 acceleration.
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End-to-End Interactions Allow B2B Customers to Streamline Operations
Elevating Digital CX in the Investment Management Sector
Qualtrics Data Points to Areas of Concern for Employees and Targeted Areas of Improvement for Patients
Breaking New CX Ground as Africa’s Biggest Pay TV Service Provider
Digital Employee Experience, Performance Reviews, Pulse Surveying, Integrations, and Partnerships Are Spotlighted
Communication, Convenience, Contactless, and Mobility Are Important Focus Areas
CX Starts with Quality, But Can Be Extended Through Enhanced Responsiveness
Integrations with the Microsoft Product Ecosystem and Co-Innovation Are Expected
Topics Include CDPs, Contact Solutions, Operational Efficiency, the Customer, and Personalization
IPI, Mitel, Sprinklr, Sitel, Tollring, TTEC, Verint, Verizon, and WWT Are Among the Others with New Products, Enhancements, and Partnerships
Employees Become Key Stakeholders and Design Partners with a Stronger Sense of Belonging
Burnout, Challenges, Purpose, Rewards & Recognition, and Performance and Pay Management Are Areas of Concern
CX and EX Focus Will Remain Strong; New Investment to Expand Coverage in Enterprise Software
Yieldify, WillowTree, Apptentive, and PPT Solutions are Acquired; Also: Rokt Raises Funds
Product Enhancements Gain Ground and CDP Partnerships Proliferate
Clear Policies and Controls Can Elevate CX While Protecting Against Returns Abuse
Companies May be Focusing Efforts More Narrowly
