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Key Announcements Center on watsonx.orchestrate, watsonx.data, and Granite 4.0, as IBM Aims to Make AI Agents and Unstructured Data Pivotal for Enterprise Transformation
Nick Patience and Brad Shimmin, analysts at Futurum, share insights on IBM Think 2025, where IBM showcased advancements in its watsonx platform, focusing on IBM Agentic AI, unstructured data, and hybrid cloud to drive enterprise value.
New Tools Streamline ERP Tasks, Add Carbon Tracking, and Enhance Predictive Business Insights
Keith Kirkpatrick, Research Director at Futurum, provides his perspective on the news from Epicor Insights 2025, including agentic AI to streamline ERP workflows, carbon tracking in Kinetic, and expansion of predictive insights with Grow AI.
Transformation Initiatives Drive Profitability as Company Posts Revenue Growth
Fernando Montenegro, VP and Practice Lead at Futurum, reviews Kyndryl's Q4 FY2025 earnings. Key highlights: Constant-currency growth, notable rise in pretax income, how 'three-A' initiatives drive results, and strategic tailwinds.
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NEWS BY INDUSTRY
Keynoted by bestselling author Scott Galloway, Opticon21 will address how organizations can adapt to change to reach their potential, drive outcomes and deliver excellent digital experiences
NICE’s Enlighten AI recognized for predictive and behavioral AI insights that deliver competitive and measurable real-world results
Americans’ employment situations and attitudes are being shaped by changing workplace policies and the Delta Variant.
Continued Upward Momentum Fueled by Ongoing Strength in E-Commerce and Businesses’ Increased Need for Digital Experiences that Drive Customer Conversion
Research from Talkdesk Says Investments in Contact Center Capabilities Are Needed
New ‘Personalized Agent Full Search,’ and Slack connector built on latest innovations from Coveo and Salesforce
New Slack Connector and Chrome Extension to help make relevant content even more discoverable
Capillary’s acquisition of Minneapolis-based company strengthens its ability to deliver hyper-personalized customer loyalty and engagement experiences in an increasingly online world
Acquisition by Thoma Bravo Expected to Close in 2021
eGain Knowledge Hub™ fills a huge gap in digital customer engagement, while eliminating chaos from islands of knowledge and customer context
The partnership will help global enterprises nurture and supplement their digital transformation programs, by delivering enhanced customer experience management services
