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Ericsson Introduces Wireless-First Branch Architecture for Agile, Secure Connectivity to Support AI-Driven Enterprise Innovation
The Futurum Group’s Ron Westfall shares his insights on why Ericsson’s new wireless-first architecture and the E400 fulfill key emerging enterprise trends, such as 5G Advanced, IoT proliferation, and increased reliance on wireless-first implementations.
Mark Lohmeyer, VP & GM Compute and ML Infrastructure at Google, joins the Six Five team to explore how Google Cloud's customized infrastructure meets the diverse needs of AI and cloud workloads.
Hayete Gallot, President of Customer Experience at Google, joins Patrick Moorhead and Daniel Newman to discuss the evolving role of customer experience in the AI-driven landscape.
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NEWS BY INDUSTRY
Keynoted by bestselling author Scott Galloway, Opticon21 will address how organizations can adapt to change to reach their potential, drive outcomes and deliver excellent digital experiences
NICE’s Enlighten AI recognized for predictive and behavioral AI insights that deliver competitive and measurable real-world results
Americans’ employment situations and attitudes are being shaped by changing workplace policies and the Delta Variant.
Continued Upward Momentum Fueled by Ongoing Strength in E-Commerce and Businesses’ Increased Need for Digital Experiences that Drive Customer Conversion
Research from Talkdesk Says Investments in Contact Center Capabilities Are Needed
New ‘Personalized Agent Full Search,’ and Slack connector built on latest innovations from Coveo and Salesforce
New Slack Connector and Chrome Extension to help make relevant content even more discoverable
Capillary’s acquisition of Minneapolis-based company strengthens its ability to deliver hyper-personalized customer loyalty and engagement experiences in an increasingly online world
Acquisition by Thoma Bravo Expected to Close in 2021
eGain Knowledge Hub™ fills a huge gap in digital customer engagement, while eliminating chaos from islands of knowledge and customer context
The partnership will help global enterprises nurture and supplement their digital transformation programs, by delivering enhanced customer experience management services
