Intelligence Categories:
This study seeks to uncover the current state, vendor & product preferences (e.g., NPS/sentiment/brand satisfaction), and near-term (12 months) buying plans for Artificial Intelligence (AI) within the Enterprise. There are 159 vendors rated by our decision maker panel in this survey. This survey was conducted in Q4 2023 and will be updated every six months (next publication targeted for Q3 2024). Assumptions: Enterprises are either outsourcing AI or they are building in-house capabilities and expertise. Method: Online Survey.
Timeframe: October 2024 was fielded in Q4 2023 between the week of September 25th and October 2nd, 2023.
Line of Questioning (LOQ): Created and vetted by two expert Futurum Group AI analysts and a survey specialist.
Responses: Reviewed and qualified by two expert Futurum Group AI analysts and a survey specialist.
N = 1,009 (sample size).
Geography – United States, Canada, United Kingdom, Germany, France (translated for local language and spend offered in local currency – USD, GBP, EURO).
This report details the worldwide market for group video conferencing endpoints during Q2 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information.
The Futurum Group segments the room video conferencing market into the following product segments:
Single-Codec Systems (including Android-based Room Systems)
Executive Systems
Reference Design Systems (PC-based Room Systems)
Bring-Your-Own-Device (BYOD) Room Peripherals
Our Artificial Intelligence (AI) dashboard has been built from data, insight, and analysis of the major vendors representing the largest market segments. Our lead analyst for AI has over 10 years’ experience as a senior analyst and 6 years’ experience as an expert in AI. The dashboards are built from 42,000 unique data cells. Going far beyond static text-based reports with locked in tables and graphs, Futurum Intelligence puts the control in your hands to dive deep, pull in close to look at segmentation, growth, percentage share, recent and emerging trends, and to pull back and see the entire market landscape. Soon, Copilot will enable ChatGPT4 intelligence to create personalized inquiries, data views, and reports. Filter, slice, and export all data for use within your organization. Sources and methodology are included within every dashboard.
A customizable high-end NAS product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area. For each area, there is a set of criteria where the product being assessed. The Futurum Group analysts will set a weighting factor for each criterion based on the importance to the customer. For each product, The Futurum Group analysts will judge how well the vendor meets the criteria and apply the measure of either “meets requirements”, “exceeds requirements” or is an “area for development” as to meeting the criteria. The score is calculated based on the measure and weight and then summed to give an overall rating. The EvaluScale chart displays how well a product meets the requirements in three groupings of criteria along with the judgement of the vendor’s ability to deliver on capabilities and investment in the product.
A detailed explanation of each product and the analyst’s explanation for the rating is available for subscription clients as an inquiry engagement.
A customizable Data Platforms product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area. For each area, there is a set of criteria where the product being assessed. The Futurum Group analysts will set a weighting factor for each criterion based on the importance to the customer. For each product, The Futurum Group analysts will judge how well the vendor meets the criteria and apply the measure of either “meets requirements”, “exceeds requirements” or is an “area for development” as to meeting the criteria. The score is calculated based on the measure and weight and then summed to give an overall rating. The EvaluScale chart displays how well a product meets the requirements in three groupings of criteria along with the judgement of the vendor’s ability to deliver on capabilities and investment in the product.
A detailed explanation of each product and the analyst’s explanation for the rating is available for subscription clients as an inquiry engagement.
A customizable high-end SAN product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area. For each area, there is a set of criteria where the product being assessed. The Futurum Group analysts will set a weighting factor for each criterion based on the importance to the customer. For each product, The Futurum Group analysts will judge how well the vendor meets the criteria and apply the measure of either “meets requirements”, “exceeds requirements” or is an “area for development” as to meeting the criteria. The score is calculated based on the measure and weight and then summed to give an overall rating. The EvaluScale chart displays how well a product meets the requirements in three groupings of criteria along with the judgement of the vendor’s ability to deliver on capabilities and investment in the product.
A detailed explanation of each product and the analyst’s explanation for the rating is available for subscription clients as an inquiry engagement.
A customizable Object Storage product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area. For each area, there is a set of criteria where the product being assessed. The Futurum Group analysts will set a weighting factor for each criterion based on the importance to the customer. For each product, The Futurum Group analysts will judge how well the vendor meets the criteria and apply the measure of either “meets requirements”, “exceeds requirements” or is an “area for development” as to meeting the criteria. The score is calculated based on the measure and weight and then summed to give an overall rating. The EvaluScale chart displays how well a product meets the requirements in three groupings of criteria along with the judgement of the vendor’s ability to deliver on capabilities and investment in the product.
A detailed explanation of each product and the analyst’s explanation for the rating is available for subscription clients as an inquiry engagement.
Customer Experience (CX) dashboards focus on 7 segments of the market including Contact Center, Customer Data & Analytics, Customer Data Platform, Customer Data Feedback, Customer Relationship Management, Employee Experience, and Personalization & Optimization.
This report details the worldwide market for group video conferencing endpoints during Q1 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information.
The Futurum Group segments the room video conferencing market into the following product segments: Single-Codec Systems (including Android-based Room Systems), Executive Systems, Reference Design Systems (PC-based Room Systems), Bring-Your-Own-Device (BYOD) Room Peripherals
Survey of IT Decision Maker (ITDM) professionals to better understand the current state, use, and intents for workplace communication applications and platforms.
In Q2 2023, The Futurum Group surveyed 454 ITDMs who make decisions for or have knowledge of decisions made in their enterprise for the current state, use, and plans of workplace communications. The survey panel included respondents from small-to-large organizations across the United States, Canada, and the UK.
This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide cloud communications platform market. The Futurum Group provides insight into the following:
Cloud Communications Platform revenue and licenses,
Enterprise Calling licenses (Cloud Calling & On-Premises,
Online Meeting Licenses,
License Type Trends,
Vendor Ranking.
The forecast and related estimates are based on the Futurum Research Cloud Communications Platform Market Data Model, supported by data gathered from 21 communication vendors and feedback and guidance from service providers and IT decision-makers. Sources include quarterly reports, briefings, annual reports, and survey data. This forecast reflects input, guidance, and requests from many key vendors and The Futurum Group partners.
This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the vendors or estimated by The Futurum Group’s Workplace Collaboration practice from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) Futurum Intelligence does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.
