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Category (Intelligence): Intelligence Dashboards

This study seeks to uncover the current state, vendor & product preferences (e.g., NPS/sentiment/brand satisfaction), and near-term (12 months) buying plans for Artificial Intelligence (AI) within the Enterprise. There are 159 vendors rated by our decision maker panel in this survey. This survey was conducted in Q4 2023 and will be updated every six months (next publication targeted for Q3 2024). Assumptions: Enterprises are either outsourcing AI or they are building in-house capabilities and expertise. Method: Online Survey. Timeframe: October 2024 was fielded in Q4 2023 between the week of September 25th and October 2nd, 2023. Line of Questioning (LOQ): Created and vetted by two expert Futurum Group AI analysts and a survey specialist. Responses: Reviewed and qualified by two expert Futurum Group AI analysts and a survey specialist. N = 1,009 (sample size). Geography – United States, Canada, United Kingdom, Germany, France (translated for local language and spend offered in local currency – USD, GBP, EURO).
Our Artificial Intelligence (AI) dashboard has been built from data, insight, and analysis of the major vendors representing the largest market segments. Our lead analyst for AI has over 10 years’ experience as a senior analyst and 6 years’ experience as an expert in AI. The dashboards are built from 42,000 unique data cells. Going far beyond static text-based reports with locked in tables and graphs, Futurum Intelligence puts the control in your hands to dive deep, pull in close to look at segmentation, growth, percentage share, recent and emerging trends, and to pull back and see the entire market landscape. Soon, Copilot will enable ChatGPT4 intelligence to create personalized inquiries, data views, and reports. Filter, slice, and export all data for use within your organization. Sources and methodology are included within every dashboard.
A customizable high-end NAS product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area. For each area, there is a set of criteria where the product being assessed. The Futurum Group analysts will set a weighting factor for each criterion based on the importance to the customer. For each product, The Futurum Group analysts will judge how well the vendor meets the criteria and apply the measure of either “meets requirements”, “exceeds requirements” or is an “area for development” as to meeting the criteria. The score is calculated based on the measure and weight and then summed to give an overall rating. The EvaluScale chart displays how well a product meets the requirements in three groupings of criteria along with the judgement of the vendor’s ability to deliver on capabilities and investment in the product. A detailed explanation of each product and the analyst’s explanation for the rating is available for subscription clients as an inquiry engagement.
A customizable Data Platforms product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area. For each area, there is a set of criteria where the product being assessed. The Futurum Group analysts will set a weighting factor for each criterion based on the importance to the customer. For each product, The Futurum Group analysts will judge how well the vendor meets the criteria and apply the measure of either “meets requirements”, “exceeds requirements” or is an “area for development” as to meeting the criteria. The score is calculated based on the measure and weight and then summed to give an overall rating. The EvaluScale chart displays how well a product meets the requirements in three groupings of criteria along with the judgement of the vendor’s ability to deliver on capabilities and investment in the product. A detailed explanation of each product and the analyst’s explanation for the rating is available for subscription clients as an inquiry engagement.
A customizable high-end SAN product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area. For each area, there is a set of criteria where the product being assessed. The Futurum Group analysts will set a weighting factor for each criterion based on the importance to the customer. For each product, The Futurum Group analysts will judge how well the vendor meets the criteria and apply the measure of either “meets requirements”, “exceeds requirements” or is an “area for development” as to meeting the criteria. The score is calculated based on the measure and weight and then summed to give an overall rating. The EvaluScale chart displays how well a product meets the requirements in three groupings of criteria along with the judgement of the vendor’s ability to deliver on capabilities and investment in the product. A detailed explanation of each product and the analyst’s explanation for the rating is available for subscription clients as an inquiry engagement.
A customizable Object Storage product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area. For each area, there is a set of criteria where the product being assessed. The Futurum Group analysts will set a weighting factor for each criterion based on the importance to the customer. For each product, The Futurum Group analysts will judge how well the vendor meets the criteria and apply the measure of either “meets requirements”, “exceeds requirements” or is an “area for development” as to meeting the criteria. The score is calculated based on the measure and weight and then summed to give an overall rating. The EvaluScale chart displays how well a product meets the requirements in three groupings of criteria along with the judgement of the vendor’s ability to deliver on capabilities and investment in the product. A detailed explanation of each product and the analyst’s explanation for the rating is available for subscription clients as an inquiry engagement.
Customer Experience (CX) dashboards focus on 7 segments of the market including Contact Center, Customer Data & Analytics, Customer Data Platform, Customer Data Feedback, Customer Relationship Management, Employee Experience, and Personalization & Optimization.
Workplace Collaboration dashboards focus on Room-based Devices & Services, and Communication Applications & Platforms. Each area has two dashboards. The market data dashboard provides market data in revenue and licenses or devices (whichever is relevant). Five user-selectable filters include Year, Quarter, Region, Country (12), Product, and user selectable switches for Revenue and Units and Actual (3 years back) and Forecast (5 years forward). The total addressable market (TAM) dashboard provides relevant TAM data (e.g. #conference rooms, penetration of TAM) for the addressed market, the unaddressed market, and a digital maturity heat map for the top 12 countries. TAM filters include Region, Country, and Year.