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Futurum Intelligence

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Workplace Collaboration dashboards focus on Room-based Devices & Services, and Communication Applications & Platforms. Each area has two dashboards. The market data dashboard provides market data in revenue and licenses or devices (whichever is relevant). Five user-selectable filters include Year, Quarter, Region, Country (12), Product, and user selectable switches for Revenue and Units and Actual (3 years back) and Forecast (5 years forward). The total addressable market (TAM) dashboard provides relevant TAM data (e.g. #conference rooms, penetration of TAM) for the addressed market, the unaddressed market, and a digital maturity heat map for the top 12 countries. TAM filters include Region, Country, and Year.
This report details the worldwide market for group video conferencing endpoints during Q2 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information. The Futurum Group segments the room video conferencing market into the following product segments: Single-Codec Systems (including Android-based Room Systems) Executive Systems Reference Design Systems (PC-based Room Systems) Bring-Your-Own-Device (BYOD) Room Peripherals
This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the vendors or estimated by The Futurum Group’s Workplace Collaboration practice from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) Futurum Intelligence does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.
This quarterly SpotCheck tracks the enterprise calling market. Data covers units and revenues of Cloud Calling licenses and On-Premises IP Calling licenses based on quarterly shipment reports provided by the following vendors serving the enterprise calling market: 8x8 (includes Fuze), Alcatel Lucent Enterprise (ALE), Avaya, Cisco, Dialpad, Huawei, GoTo (previously LogMeIn and Jive), Microsoft, Mitel, NEC, OOMA, RingCentral, Atos Unify, Vonage Business, Zoom (Phone). This report provides historical trends and vendor rankings for the current quarter and covers the following regions: North America, EMEA, Asia Pacific, and Rest of World (including China and Latin America).
This report details the worldwide market for group video conferencing endpoints during Q4 2022. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information. The Futurum Group segments the room video conferencing market into the following product segments: Single-Codec Systems (including Android-based Room Systems), Executive Systems, Reference Design Systems (PC-based Room Systems), Bring-Your-Own-Device (BYOD) Room Peripherals
This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8x8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom. This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.
A Reality Check for Android-based Room Devices: The What, When & Where of this Popular Room Conferencing Solution If you’ve operated within the video conferencing industry, either as a vendor or as a buyer, you are likely aware of a new category of video conferencing hardware capturing most of the attention in the video conferencing world - the Android-based video codec. These room conferencing devices act like hardware appliances and run Android versions of popular cloud-based conferencing services for room-use cases such as Microsoft Teams Room, Zoom Room, etc. This research note aims to align on a definition of these devices, examine the reasons behind the increase in popularity, and, more importantly, provide context on units sold to date (room solutions) and a forecast of their sales through 2026. This report draws upon estimated or reported unit sales from Cisco, Poly, Logitech, Neat, Jabra, Yealink, as well as other video conferencing vendors.
This research note explores how Microsoft Teams Rooms operates on the Webex BoardPro 75”, from set up and provisioning to daily use. The goal of this research is to help adopting organizations understand what they stand to gain, as well as the trade-offs users experience when deploying this combination of in-room solutions. This report explores the key workflows necessary to collaborate in both local and hybrid meeting settings, encompassing video conferencing, brainstorming, ideation, and third-party software options. The analysis compares the workflows across the evaluated solutions to highlight key differentiators for each. It further examines some of the key challenges that still need to be addressed. The information presented in this report enables IT decision makers to recognize if the combined solution aligns with current workflows. This report is also applicable to vendor product teams working to create best-in-segment integrations and interoperability for the workforce.
Hardware and software revenues & forecast for enterprise-grade in-room and hybrid wireless casting, conferencing, and presentation solutions. This forecast covers the worldwide market for suppliers of enterprise-grade in-room and hybrid wireless casting, conferencing, and presentation solutions (previously categorized as “wireless sharing and presentation systems” in our prior reports). This market forecast covers education and business applications of meeting room hardware and software designed for content collaboration both in-room and remotely, covering the years 2023-2027. The Futurum Group reports the units, revenues and associated software licenses of wireless casting, conferencing, and presentation systems typically deployed for in-room and hybrid content sharing. A growing number of vendors within this segment support both bring-your-own-device (BYOD) and bring-your-own-meeting (BYOM) for flexibility in the classroom or workplace. The report includes worldwide revenues (with the exception of the Chinese domestic market), unit shipments, and deployments by geography.
This report is a year-in-review summary of the enterprise calling market from an analyst, vendor, and enterprise perspective. This report explores users’ wants and preferences, the market, the ranking of vendors by region, and thoughts about 2023. Vendors covered are: Microsoft, Cisco, RingCentral, Zoom, 8x8, Vonage, ALE, GoTo, Dialpad, and Intermedia.
This report focuses on one of the two segments of the workforce, specifically on Frontline Workers versus Knowledge Workers. This report provides a framework for vendor product teams to evaluate opportunities in the frontline worker segment with a basis in concrete definitions, categories, broad personas, and counts. Organizations should use this framework as a starting point for the development of their own personas. This report draws on data from the World Trade Organization (WTO), The International Labour Organization (ILO), and ILO’s International Standard Classification of Occupations (ISCO), as well as The Futurum Group’s internal database of qualitative and quantitative research and analysis of enterprise communications platforms, technologies, services, and devices.
In 2022, as we exited the pandemic, many organizations implemented some form of hybrid work. But many attempts to get workers back into the office faced challenges from unforeseen factors in the workplace, the workforce, and the workflows that defined hybrid work. Room-based collaboration in 2022 began to look more like the “not so complete” return to the office. These ten charts use data and thought leadership to capture the character of 2022 - a year that taught us that hybrid work is not a destination. It is a journey we have only just begun.