Intelligence Categories:
This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8x8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom.
This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.
Cloud Calling & On-Premises Calling Market Size & Forecast for Worldwide, North America, EMEA, Asia Pacific, and Rest of World.
This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide enterprise calling market. The Futurum Group’s forecast provides insight on the following market categories:
Enterprise Calling: licenses that support directory, presence, instant messaging (or Team Collaboration), IP voice, PBX functionality, and are associated with calling plan at a minimum. Futurum Intelligence recognizes this categorization does not count IP and TDM voice lines that do not / cannot integrate with unified communications services (e.g. presence, messaging, meetings).
Data has been collected or estimated from the following technology vendors – ALE, Avaya, Atos, Cisco, Dialpad, Fuze, GoTo, Huwaei, Intermedia, Mitel, Microsoft, NEC, Vonage, OOMA, RingCentral, Zoom, 8x8.
Calendar Year Q4 2021 (October through December 2021)
This quarterly SpotCheck tracks the enterprise calling market. Data covers units and revenues of Cloud Calling licenses and On-Premises IP Calling licenses based on quarterly shipment reports provided by the following vendors serving the enterprise calling market: 8x8 (includes Fuze), Alcatel Lucent Enterprise (ALE), Avaya, Cisco, Dialpad, Huawei, GoTo (previously LogMeIn and Jive), Microsoft, Mitel, NEC, OOMA, RingCentral, Atos Unify, Vonage Business, Zoom (Phone).
This report provides historical trends and vendor rankings for the current quarter and covers the following regions: North America, EMEA, Asia Pacific, and Rest of World (including China and Latin America).
A Hands-on experience evaluation of Lark’s digital collaboration suite.
Lark is an enterprise collaboration and communications platform provided by Lark Technologies, a Singapore-based subsidiary of the Chinese technology conglomerate ByteDance. ByteDance is best known globally for the short-form video app TikTok (and its China-only “twin” Douyin) which was the most downloaded app globally for 2021. In Q1 of 2022, The Futurum Group conducted an experience evaluation of Lark’s collaboration suite. In this evaluation, we cover workflows for users as well as analysis of key features of the platform.
Software Revenues & Forecast for Enterprise-Grade Visual Collaboration software.
This forecast details the worldwide market for visual collaboration software, including licensing, revenues, market leaders, and market drivers for 2022. This market forecast covers business applications of visual collaboration software designed for content collaboration and digital whiteboarding, both in-room and remotely, covering years 2021-2026. Futurum Intelligence reports the revenues and associated software license counts for visual collaboration software, both cloud and premises-based, which support workflows such as ideation & brainstorming, visual management, research & design, mind mapping, strategy & planning, meetings, and workshops through integrated workflows.
A year-in-review summary of enterprise grade interactive displays (42” to 108”) market from an analyst, vendor, and enterprise perspective.
This report details the growth of large format touch-enabled displays through 2021 and into 2022. While the market segment was anticipated to grow year-over-year, it outpaced analyst expectations. Between unprecedented investment in the Edu segment, and increased demand for flexibility within both meeting and training rooms, many vendors reported being hamstrung by inventory limitations. With supply constraints likely to persist well into 2022, the demand for interactive displays is likely to outpace inventories. This report provides a current State of the State of the interactive display market from 42” to 108”, single pane.
Unit and Revenue Forecast for Enterprise-Grade Interactive Displays from 42”-108” single screen solutions. This market sizing and forecast quantifies the worldwide market for suppliers of enterprise-grade interactive displays. It’s a market overview that encompasses implementation of meeting room interactive display hardware uses for education and business applications in the years 2021 to 2026. Futurum Intelligence reports shipped units by size, region and average selling price for interactive displays between 42” and 108”. The report includes worldwide revenues (with the exception of the Chinese domestic market), unit shipments, and deployments by geography. Futurum Intelligence estimates that the annual market for Interactive displays will grow overall revenues from $2.49B in 2021 to $4.92B in 2026, at a five-year CAGR of 14.6%.
A year-in-review summary of the online meetings market from an analyst, vendor, and enterprise perspective. This State of the Online Meetings Market is a summary of the major data points, observations and happenings during the year as well as trendlines to watch. It combines insight from our quarterly SpotChecks, workplace surveys, and forecasts to provide a complete view of the Online Meetings market in 2021. And yes, while we have your attention we’re duty-bound to insert a few of our thoughts and predictions for 2022.
A year-in-review summary of the enterprise calling market from an analyst, vendor, and enterprise perspective.
Cloud Calling continues to grow, but it has a long way to catch up to On-Premises Calling’s huge installed base. Futurum Intelligence estimates more On-Premises licenses went offline over the last few years (we can see this evidence in maintenance contracts) than new On-Premises licenses came online (we can see this evidence in vendor shipping reports). But even so, in 2021, new On-Premises license sales remained stronger than Cloud Calling. In fact, new On-Premises Calling licenses outsold Cloud Calling licenses by an estimated 50%. However, from an installed base perspective, Cloud Calling is growing, and On-Premises is in decline. This state of the market report covers highlights of 2021 market data, end user sentiment and intentions, and our insights and analysis of the current state of the enterprise calling market.
Hardware and Software Revenues & Forecast for Enterprise-Grade for in-room and hybrid wireless sharing and presentation systems.
This forecast covers the worldwide market for suppliers of enterprise-grade in-room and hybrid wireless sharing and presentation systems. This market forecast covers education and business applications of meeting room hardware and software designed for content collaboration both in-room and remotely, covering the years 2020-2026.
Futurum Intelligence reports the units, revenues and associated software licenses of wireless sharing and presentation systems typically deployed in-room for hybrid screen and content sharing. A growing number of vendors within this segment support both bring-your-own-device (BYOD) and meeting service endpoints for flexibility in the classroom or workplace. The report includes worldwide revenues (with the exception of the Chinese domestic market), unit shipments, and deployments by geography.
Wireless Presentation Solutions: Airtame, Barco, BenQ, Cisco, Crestron, CrowdBeamer, DisplayNote, EZCast, Intel, Kramer, LifeSize, Mersive, Oblong, ScreenBeam, T1V, and Vizetto, as well as other vendors.
2021 was a whirlwind year for room-based collaboration and was defined by various trends of returning to “spaces of community.”
Despite all the early debate, office spaces did not disappear. But for many they certainly changed. We returned to the office (somewhat) and our children returned to the classroom (thankfully.)
These 10 charts use data and thought leadership to capture the character of 2021 - where hybrid work was the "New Normal" resulting in new definitions of "why," "when," and "where" we go to the office.
