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Author: Marc F. Beattie

This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the vendors or estimated by The Futurum Group’s Workplace Collaboration practice from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) Futurum Intelligence does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.
Workplace Collaboration dashboards focus on Room-based Devices & Services, and Communication Applications & Platforms. Each area has two dashboards. The market data dashboard provides market data in revenue and licenses or devices (whichever is relevant). Five user-selectable filters include Year, Quarter, Region, Country (12), Product, and user selectable switches for Revenue and Units and Actual (3 years back) and Forecast (5 years forward). The total addressable market (TAM) dashboard provides relevant TAM data (e.g. #conference rooms, penetration of TAM) for the addressed market, the unaddressed market, and a digital maturity heat map for the top 12 countries. TAM filters include Region, Country, and Year.
This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the vendors or estimated by The Futurum Group’s Workplace Collaboration practice from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) Futurum Intelligence does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.
This quarterly SpotCheck tracks the enterprise calling market. Data covers units and revenues of Cloud Calling licenses and On-Premises IP Calling licenses based on quarterly shipment reports provided by the following vendors serving the enterprise calling market: 8x8 (includes Fuze), Alcatel Lucent Enterprise (ALE), Avaya, Cisco, Dialpad, Huawei, GoTo (previously LogMeIn and Jive), Microsoft, Mitel, NEC, OOMA, RingCentral, Atos Unify, Vonage Business, Zoom (Phone). This report provides historical trends and vendor rankings for the current quarter and covers the following regions: North America, EMEA, Asia Pacific, and Rest of World (including China and Latin America).
This research note explores how Microsoft Teams Rooms operates on the Webex BoardPro 75”, from set up and provisioning to daily use. The goal of this research is to help adopting organizations understand what they stand to gain, as well as the trade-offs users experience when deploying this combination of in-room solutions. This report explores the key workflows necessary to collaborate in both local and hybrid meeting settings, encompassing video conferencing, brainstorming, ideation, and third-party software options. The analysis compares the workflows across the evaluated solutions to highlight key differentiators for each. It further examines some of the key challenges that still need to be addressed. The information presented in this report enables IT decision makers to recognize if the combined solution aligns with current workflows. This report is also applicable to vendor product teams working to create best-in-segment integrations and interoperability for the workforce.
Hardware and software revenues & forecast for enterprise-grade in-room and hybrid wireless casting, conferencing, and presentation solutions. This forecast covers the worldwide market for suppliers of enterprise-grade in-room and hybrid wireless casting, conferencing, and presentation solutions (previously categorized as “wireless sharing and presentation systems” in our prior reports). This market forecast covers education and business applications of meeting room hardware and software designed for content collaboration both in-room and remotely, covering the years 2023-2027. The Futurum Group reports the units, revenues and associated software licenses of wireless casting, conferencing, and presentation systems typically deployed for in-room and hybrid content sharing. A growing number of vendors within this segment support both bring-your-own-device (BYOD) and bring-your-own-meeting (BYOM) for flexibility in the classroom or workplace. The report includes worldwide revenues (with the exception of the Chinese domestic market), unit shipments, and deployments by geography.
Marc Beattie, managing partner and principal analyst at Wainhouse Research, part of The Futurum Group Family of companies, shares news of the release of Wainhouse’s 2023 State of the Market Report on Enterprise Calling, detailing user desires and preferences, a deep dive into the market, the ranking of vendors by region, and some thoughts about 2023.
This report is a year-in-review summary of the enterprise calling market from an analyst, vendor, and enterprise perspective. This report explores users’ wants and preferences, the market, the ranking of vendors by region, and thoughts about 2023. Vendors covered are: Microsoft, Cisco, RingCentral, Zoom, 8x8, Vonage, ALE, GoTo, Dialpad, and Intermedia.
Unit and revenue estimates for January through June of 2022 for touch-enabled displays from 42”-108” single-screen solutions.This report details the worldwide market for large format touch-enabled displays (traditionally known within Futurum as a part of ideation), including unit estimations for the first half of calendar year 2022. It estimates shipped units by size, region, and average selling price. The Fututurum Group compiled the analysis by collecting data directly from vendors or deriving estimates using known data points such as previous shipment reports, ancillary data, briefing guidance, and publicly available information. This report offers Q1 and Q2 revenue results, unit count, and an analysis of historical trends.
This quarterly SpotCheck tracks the enterprise calling market. Data covers units and revenues of Cloud Calling licenses and On-Premises IP Calling licenses based on quarterly shipment reports provided by the following vendors serving the enterprise calling market: 8x8 (includes Fuze), Alcatel Lucent Enterprise (ALE), Avaya, Cisco, Dialpad, Huawei, GoTo (previously LogMeIn and Jive), Microsoft, Mitel, NEC, OOMA, RingCentral, Atos Unify, Vonage Business, Zoom (Phone). This report provides historical trends and vendor rankings for the current quarter and covers the following regions: North America, EMEA, Asia Pacific, and Rest of World (including China and Latin America).
Wainhouse principal analyst Marc Beattie, part of The Futurum Group family of companies, covers Cisco’s extension of Webex Go, its native mobile calling capability, to the U.K., and shares thoughts on what’s likely ahead for this offering.
This quarterly SpotCheck tracks the enterprise calling market. Data covers units and revenues of Cloud Calling licenses and On-Premises IP Calling licenses based on quarterly shipment reports provided by the following vendors serving the enterprise calling market: 8x8 (includes Fuze), Alcatel Lucent Enterprise (ALE), Avaya, Cisco, Dialpad, Huawei, GoTo (previously LogMeIn and Jive), Microsoft, Mitel, NEC, OOMA, RingCentral, Atos Unify, Vonage Business, Zoom (Phone). This report provides historical trends and vendor rankings for the current quarter and covers the following regions: North America, EMEA, Asia Pacific, and Rest of World (including China and Latin America).