Category: Data Analytics

September 14, 2022

Ron Westfall

Research Note

Oracle Deploys MySQL HeatWave on Amazon and Scorches AWS on its Own Cloud

Futurum’s Ron Westfall examines why the new Oracle MySQL HeatWave on AWS solution provides the single database platform that fulfills topmost customer transaction processing, analytics, and machine learning demands and delivers definitive price performance advantages over rival solutions including Redshift, Snowflake, BigQuery, and Synapse.

Cloud, Data Analytics, Hybrid Cloud, Infrastructure, and Operations, Machine Learning

August 29, 2022

Keith Kirkpatrick

Industry News

Best-of-Breed versus Single Vendor Software

Both Models Offer Pros and Cons for CX System Purchasers, Who Should Weigh Several Factors Before Buying

Data Analytics

August 22, 2022

Keith Kirkpatrick

Industry News

Demystifying the CX Technology Stack

Dash Network’s Inaugural CX Technology Guide Examines the Function and Fit of a Range of Technology Elements and Best Practices

Contact Center, CRM, Customer Data Platform, Customer Experience, Data Analytics, Employee Experience, Personalization

August 19, 2022

Alex Gaw

Industry News

New CMO Council-GfK Report: Marketers Lack Confidence in Their Own Data

Report Calls on Marketing Leaders to Master High-Velocity Data Marketing

Data Analytics

August 9, 2022

Alex Gaw

Industry News

Oracle Cuts 5,000 Jobs in CX Division and in Marketing

Retrenchment Affects Firm’s Customer Analytics and Advertising Services

Data Analytics

August 2, 2022

Alex Gaw

Industry News

Bain & Company Launches NPSx for CX Training and Certification

The Digital Venture Draws on Bain’s Decades of Industry Expertise

Customer Experience, Data Analytics

July 29, 2022

Sherril Hanson

Industry News

Khoros, EveryoneSocial Combine Digital Customer Engagement, Employee Advocacy

Building Connection and Supporting Employee Recruitment Are Partnership Benefits

Data Analytics, Employee Experience

July 26, 2022

Daniel Newman

Six Five Webcast

Talking IBM & SAP Earnings, Chips Act, Intel Arc A750, Alexa Live, Microsoft Contact Center – The Six Five Webcast

This week's episode of The Six Five Webcast, hosted by Patrick Moorhead and Daniel Newman., covers the latest IBM & SAP Earnings, the Chips Act, Intel's new Arc A750, news from Alexa Live, and Microsoft's Contact Center.

Cloud, Data Analytics, Digital Home

July 19, 2022

Daniel Newman

Six Five Webcast

We are LIVE! Talking Google, Tesla, IBM, Apple, Qualcomm, & GlobalFoundries – The Six Five Webcast

We are LIVE! Talking Google, Tesla, IBM, Apple, Qualcomm, & GlobalFoundries. A new episode of The Six Five Webcast with hosts Patrick Moorhead and Daniel Newman.

5G, Data Analytics

June 3, 2022

Daniel Newman

Research Note

C3 AI Beats FY Q4 2022 Earnings Expectations, Continues to Diversify and Work to Improve Profitability

Futurum analysts Daniel Newman and Michael Diamond cover C3 AI’s most recent Fiscal Q4 2022 earnings and discuss how the firm’s revenues remain in positive territory despite supply chain and continued pressures from the Russian and Ukraine conflict.