Category: AI

New Alliance Promotes Open Source and Open Systems and Might Push Global Policy
Mark Beccue, Research Director at The Futurum Group, examines the push for open systems from IBM’s AI Alliance.
On this episode of The Six Five, hosts Daniel Newman and Patrick Moorhead welcome Varun Bijlani, Global Managing Partner, Hybrid Cloud Services Consulting at IBM and Jeff Calusinski, Senior VP and CTO at USAA to discuss the value of a Hybrid-by-Design cloud strategy for modernization.
Companies Acquired Include Clearbit, EngageSmart, Plum Voice, and PUSHTech Also: New Funding for Cogito
Alex Gaw, Contributing Analyst at The Futurum Group, rounds up the latest CX M&A and funding news with HubSpot, Vista Equity Partners, Sharpen Technologies, Cendyn, and Cogito.
Topics Cover Generative AI and Software, Top Consumer Experience Trends for 2024, and Social Media Shopping
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Capgemini, Qualtrics, and Disqo.
On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Ken Exner, CPO at Elastic to discuss their recently unveiled Elasticsearch Query Language and how it fits in with enterprises’ continuous deployment of GenAI.
Partners Include Oodle Car Finance, Virgin Group, and NatWest
Alex Gaw, Contributing Analyst at The Futurum Group, examines initiatives from CX providers NICE, Workvivo, and IBM with their respective partners Oodle Car Finance, Virgin Group, and NatWest Bank.
MongoDB Enhances AI Applications, Offering Efficiency and AI Deployment Improvements
Steven Dickens, VP and Practice Leader at The Futurum Group, shares his insights on the latest from MongoDB. MongoDB's Atlas Vector Search and Search Nodes mark a significant leap in AI application development.
CSP’s Services Division Brings Together Multiple Partners and Technologies to Support New Customer Journeys and Shopping Experiences
Keith Kirkpatrick, Research Director at The Futurum Group, covers Amdocs’ launch of a telco-focused retail store, highlighting how existing, non-invasive tracking technology can be used to create seamless and friction-free autonomous experiences.
In Honor of International Day of Persons with Disabilities, Samsung Highlighted the Galaxy Watch’s Innovative Touch-Free Universal Gestures Feature
Olivier Blanchard, Research Director at The Futurum Group, shares his insights on how the Galaxy Watch Universal Gestures suggests that intuitive touch-free UI is quietly becoming a core throughline of mainstream smartwatch adoption.
Use of Analytics-Based and Generative AI May Help SMB and Mid-Market Companies Retain Employees
Keith Kirkpatrick, Research Director at The Futurum Group, covers the infusion of Copilot features into Microsoft Dynamics 365 Business Central, the company’s SMB- and mid-market-focused platform.
On this episode of The Six Five, hosts Daniel Newman and Patrick Moorhead welcome IBM’s Roger Premo, and AWS’s Deepak Singh for a conversation on how the fast-growing partnership between the two companies has evolved, particularly around generative AI.
On this episode of The Six Five – In the Booth, hosts Daniel Newman and Patrick Moorhead are joined by Lattice’s Deepak Boppana, for an inside look at Lattice Semiconductor’s latest Avant FPGAs, designed for advanced connectivity like datapath applications, and flexible interface bridging and optimized compute for system expandability.

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