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Category: Agentic AI

Is Zoho’s Zia the Missing Link for Company-Wide CRM Adoption?
Keith Kirkpatrick

Is Zoho’s Zia the Missing Link for Company-Wide CRM Adoption?

Zoho Adds Generative AI and Orchestration Tools to Its CX Platform, Expanding CRM Usage Beyond Sales Teams
Keith Kirkpatrick, Research Director at Futurum, shares insights on Zoho’s CRM for Everyone and how Zia-powered AI tools like Ask Zia are enabling prompt-based reports, workflows, and no-code customization for broader CRM adoption.
Databricks Takes on Agentic AI Itself as a New User Persona with the Acquisition of Postgres Database Provider, Neon
Brad Shimmin
Brad Shimmin

Databricks Takes on Agentic AI Itself as a New User Persona With the Acquisition of Postgres Database Provider, Neon

Databricks Acquires Neon to Bolster Agentic AI Capabilities With Serverless, Open-Source PostgreSQL
Brad Shimmin, VP Practice Lead for Data Management and Analytics at Futurum, shares his insights on Databricks' acquisition of Neon. This move positions Databricks to empower agentic AI with a robust, serverless PostgreSQL database, expanding its AI tooling market reach.
IBM Think 2025 - Watsonx Platform Fuels Agentic AI and Hybrid Cloud Value
Brad Shimmin
Nick Patience & Brad Shimmin

IBM Think 2025 – Watsonx Platform Fuels Agentic AI and Hybrid Cloud Value

Key Announcements Center on watsonx.orchestrate, watsonx.data, and Granite 4.0, as IBM Aims to Make AI Agents and Unstructured Data Pivotal for Enterprise Transformation
Nick Patience and Brad Shimmin, analysts at Futurum, share insights on IBM Think 2025, where IBM showcased advancements in its watsonx platform, focusing on IBM Agentic AI, unstructured data, and hybrid cloud to drive enterprise value.
OpenAI Windsurf Acquisition Sends Shot Heard Around the AI World
Mitch Ashley
Mitch Ashley & Nick Patience

OpenAI Windsurf Acquisition Sends Shot Heard Around the AI World

OpenAI Is Positioned as a Major AI-Powered Software Development Company, Competing With Microsoft, GitHub, Anthropic, and Startup Cursor
Analysts Mitch Ashley, VP of DevOps and Application Development, and Nick Patience, VP of AI Software and Tools, at Futurum, share their insights on the implications of OpenAI’s agreement to acquire AI coding tool company Windsurf. The acquisition propels OpenAI forward in its quest for leadership in the AI coding and agent development market.
ServiceNow Q1 FY 2025 Results Top Expectations as AI, Subscription Sales Grow
Keith Kirkpatrick

ServiceNow Q1 FY 2025 Results Top Expectations as AI, Subscription Sales Grow

ServiceNow Reports Robust 22% Yoy cRPO Growth and Improved Margins Amid Macro Uncertainty in Q1 FY 2025
Keith Kirkpatrick, Research Director at The Futurum Group, unpacks ServiceNow’s Q1 FY2025 earnings beat, driven by strong AI-led subscription growth, CRM and workflow expansion, and disciplined guidance amid U.S. budget and macro headwinds.
Will Tableau’s New Enhancements Drive Use of Agentic AI Across the Enterprise
Brad Shimmin
Brad Shimmin & Keith Kirkpatrick

Will Tableau’s New Enhancements Drive Use of Agentic AI Across the Enterprise?

Looking Beyond the Dashboard: Tableau Bets Big on AI Grounded in Semantic Data to Define Its Next Chapter
Futurum analysts Brad Shimmin and Keith Kirkpatrick cover the latest developments from Tableau Conference, focused on the new AI and data-management enhancements to the visualization platform.
Is Oracle’s AI Agent Studio the Missing Layer for Enterprise-Wide Automation?
Keith Kirkpatrick

Is Oracle’s AI Agent Studio the Missing Layer for Enterprise-Wide Automation?

Oracle Introduces a Platform to Design, Deploy, and Manage AI Agents Across Fusion Cloud at No Additional Cost to Users
Keith Kirkpatrick, Research Director at The Futurum Group, analyzes Oracle’s AI Agent Studio, a platform enabling enterprise users to create, manage, and extend AI agents across Fusion Cloud Applications without added cost or complexity.
Google Cloud Next 2025: The Yellow Brick Road to AI Transformation
Mitch Ashley
Alex Smith
Keith Townsend
Nick Patience, Keith Kirkpatrick, Mitch Ashley, Alex Smith & Keith Townsend

Google Cloud Next 2025: The Yellow Brick Road to AI Transformation

Google’s AI Ambitions Expand Beyond the Cloud as It Builds an Interoperable Ecosystem for Agent Communication, Application Management, and On-Premises AI Deployment
Nick Patience, AI Practice Lead at The Futurum Group, shares his insights - along with those of colleagues - on Google’s Cloud Next 25 event, held last week in Las Vegas.
At Google Cloud Next, Google Brings its Databases to Bear on Agentic AI Opportunity
Brad Shimmin
Brad Shimmin

At Google Cloud Next, Google Brings Its Databases to Bear on Agentic AI Opportunity

New User Agents and Deeper GenAI Tool Integration With AlloyDB, BigQuery, et al. Promise To Streamline Data-Driven Agentic Workflows
Brad Shimmin, Principal Analyst at The Futurum Group, shares insights on how Google Cloud integrates databases like AlloyDB & BigQuery with GenAI tools to empower data-driven agentic AI workflows unveiled at Google Cloud Next.
At Ignite OnTour, Palo Alto Networks Makes its Case for Platformization
Fernando Montenegro
Fernando Montenegro

At Ignite OnTour, Palo Alto Networks Makes Its Case for Platformization

As It Reaches Customers With More Distributed Events, Palo Alto Networks Articulates Its Vision of AI and Security Platforms
Fernando Montenegro, VP and Practice Lead at The Futurum Group, shares insights on Palo Alto Networks' AI-powered "platformization" strategy showcased at Ignite OnTour NYC. Their integrated security approach aims to simplify threat detection for enterprises.
Agentic AI Platforms Powering the Next Era of Work for Enterprise Executive Summary
Dion Hinchcliffe
Dion Hinchcliffe & Nick Patience

Agentic AI Platforms Powering the Next Era of Work for Enterprise – Executive Summary

In our latest Executive Summary, Agentic AI Platforms Powering the Next Era of Work for Enterprise, we share a sample of the findings from our broader study, “Market Overview of Agentic AI Platforms in the Enterprise for 2025,” published exclusively for Futurum Intelligence Subscribers as an example of the deeper insights available to Subscribers to our Futurum Intelligence Service.
AWS Puts S3 and Next Generation of SageMaker at the Heart of its Data and Analytics Strategy during Pi Day 2025
Brad Shimmin
Brad Shimmin

AWS Puts S3 and Next Generation of SageMaker at the Heart of Its Data and Analytics Strategy During Pi Day 2025

Will a New Unified User Experience for Data, Analytics, and AI Professionals, Along With Updated Lakehouse Capabilities, Help Simplify Aws’ Wide-Ranging Data and Analytics Portfolio?
The Futurum Group's analyst unpacks AWS's SageMaker Unified Studio launch and S3 Tables updates. Learn how this simplifies data and AI workflows for enterprises and strengthens their data lakehouse strategy.
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