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Tag: Product Launches

Digital employee experience product launches
Sherril Hanson

New EX Products and Partnerships: Achievers, LumApps, Qualtrics, and Others

Enhanced Capabilities Announced Include Mobile Integration, Hyper-Personalization, and Continuous Feedback
Customer insights and feedback product announcements
Sherril Hanson

Momentive, Conductrics, and Reputation Announce Enhancements and Integrations

New Enhancements Focus on Surveying, Data Integration, and Social Listening
Employee experience product launches
Sherril Hanson

New Employee Experience Products and Partnerships: Cooleaf, Vantage Circle, Lattice, and Others

Solutions Introduced foreNPS, Learning, Communications, Recognition and Payment Strategies
Microsoft Engage employee experience
Sherril Hanson

Microsoft Announces Enhancement to Employee Experience Platform: Viva Engage

New Microsoft Viva Module Focuses on Community and Connection
Customer insights and feedback new products
Sherril Hanson

InMoment, Forsta, LivePerson, and Rectangled Introduce New Products

New Solutions Focus on Customer Feedback and Insights
New employee experience products
Sherril Hanson

New EX Products & Enhancements: Benevity, Motivosity, Submittable, Others

ERGs, Analytics, Volunteering, and Employee Recognition Are Focus Areas
Medakkua Medicare Stars product launch
Avatar photo
Andrew Broderick

Medallia Medicare Stars Solution Strives to Improve Patient Experience Ratings

Consumers, Health Plans, and Providers All Stand to Benefit from New Data Dashboard
Amazon contact center solutions for CX
Alex Gaw

Amazon Connect Adds Three New Contact Center Capabilities

New Features Intended to Boost Contact Center Productivity, Reduce Chatbot Design Time, and More
Customer experience product launches
Sherril Hanson

Dialpad, Glassbox, Tattle, and Qualtrics Launch New CX Offerings

Announcements Focus on Insights, VoC, Healthcare Ratings, Benchmarking, and Quality Management
Deloitte Digital customer experience
Alex Gaw

Deloitte Digital Unveils TrueServe to Transform Contact Centers

Company Says Solution is Designed to Elevate CX Through AI and Analytics
Avaya contact center as a service
Alex Gaw

Avaya Showcases One Cloud CCaaS as Composable Solution

Solution Delivers Effortless CX Across Applications, Devices, and Interactions
Customer experience for market research
Sherril Hanson

Forsta Extends the Reach of its CX Solutions to Market Research Agencies

Human Experience Partner Program Offers White-Label CX Technology
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