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Tag: Product Launches

Contact Center partnerships and product launches
Sherril Hanson

Broadvoice, Genesys, AWS, Google Cloud, and More Announce Contact Center News

IPI, Mitel, Sprinklr, Sitel, Tollring, TTEC, Verint, Verizon, and WWT Are Among the Others with New Products, Enhancements, and Partnerships
Customer data platforms
Alex Gaw

Customer Data Platform News from Acquia, Tealium, Meiro, and Appier

Product Enhancements Gain Ground and CDP Partnerships Proliferate
Employee experience product announcements
Sherril Hanson

EX News from Gloat, Gympass, TaskHuman, Thrive Global, Quantum Workplace, and Workhuman

Recent Announcements Focused on Feedback, Mentoring, Wellness, DEI, and Consulting
Customer insights and feedback roundup
Sherril Hanson

CX Insights and Feedback News from Chatmeter, Momentive, Qualtrics, SANDSIV, Tattle, and Uberall

Review Management, Survey Trends, Partnerships, Insights to Action, and Hospitality Feedback Are Topic Areas
Employee Experience product announcements
Sherril Hanson

EX Announcements from Ceridian, Leapsome, LumApps, UKG, Culturro, MeBeBot, and LumApps

Coaching, Geographic Expansion, Data Security, and Technology Partnerships Are Focus Areas
Predictive Net Promoter Score
Sherril Hanson

Forsta Launches Predictive NPS

New pNPS Feature Designed to Foster a Deep Understanding of Customers, Even the Silent Ones
Contact Center announcements
Sherril Hanson

Contact Center News from Amazon Connect, Dixa, Genesys, TalkDesk, and Zoom

Product Enhancements, Integrations, and Partnerships Announced to Expand CX Capabilities
CDP product announcements
Sherril Hanson

Customer Data Platforms News from Lytics, mParticle, Treasure Data, and Twilio

Connecting Data and Expanding Sources are Focus Areas of Recent Product and Integration Announcements
Salesforce patient experience
Alex Gaw

Salesforce Unveils Patient 360 for Health innovations for More Efficient Patient Care

The New Platform Offers Healthcare Automation and Personalized Intelligence
Employee Experience product announcements
Sherril Hanson

EX Announcements from Betterworks, Qualtrics, Quantum Workplace, and Others

Solutions for Employee Engagement, Learning, Feedback, and Turnover are Highlighted
Customer Insights and Feedback announcements
Sherril Hanson

Insights & Feedback News from Alchemer, Alida, Limeade, Rison Software, and Others

SMS Surveying, Reputation Management, and AI Are Focus Areas
Contact center product announcements
Sherril Hanson

CallMiner, Cisco, Freshworks, and Sytel Unveil Contact Center Products and Partnerships

Announcements Highlight Conversational AI, UCaaS, CCaaS, CPaaS, and Cloud Technologies
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