Tag: Partnerships

September 28, 2022

Sherril Hanson

Khoros, Medallia, Netigate, Qualtrics, and Others Announce Products, Partnerships

Capabilities Being Bolstered Include Social Media Management, Frontline Engagement, Text Analysis, Customer Satisfaction Data, and Video Feedback

Customer Experience

July 29, 2022

Sherril Hanson

Khoros, EveryoneSocial Combine Digital Customer Engagement, Employee Advocacy

Building Connection and Supporting Employee Recruitment Are Partnership Benefits

Data Analytics, Employee Experience

June 28, 2022

Sherril Hanson

Qualtrics and ServiceNow Partnership Combines CX and EX Support

New App Helps Unify CX, EX, and Operational Data for the Benefit of IT and Customer Agents

Customer Experience

June 22, 2022

Sherril Hanson

QuestionPro Partners with Acquis Cortico-X

Collaboration Brings Promise of Strategic Advisory Services and New CX-Related Products

Customer Experience

June 9, 2022

Alex Gaw

Zoom and Genesys Expand Partnership with New CX Offering

Partnership Solution Integrates Zoom Phone and Genesys Cloud CX

Contact Center, Unified Communications, Workplace Collaboration

May 13, 2022

Sherril Hanson

Partnerships Announced by Qualtrics, InMoment, Inquba, and Alida

Agreements Deepen Product Capabilities and Sales Reach

Customer Experience

November 23, 2021

Alex Gaw

Content Guru Teams Up with Bechtle in New Partnership

Content Guru’s “storm” Solution to Be Available to Bechtle’s Large Customer Base

Contact Center

August 11, 2021

Alex Gaw

Ethereum Firm ConsenSys Partners with Conversational AI Innovator LivePerson

Both Companies Team up to Bolster the Customer Experience of Digital Wallet MetaMask

AI

The Futurum Group

(833) 722-5337

501 West Ave., Suite 2102
Austin TX 78701