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Key Announcements Center on watsonx.orchestrate, watsonx.data, and Granite 4.0, as IBM Aims to Make AI Agents and Unstructured Data Pivotal for Enterprise Transformation
Nick Patience and Brad Shimmin, analysts at Futurum, share insights on IBM Think 2025, where IBM showcased advancements in its watsonx platform, focusing on IBM Agentic AI, unstructured data, and hybrid cloud to drive enterprise value.
New Tools Streamline ERP Tasks, Add Carbon Tracking, and Enhance Predictive Business Insights
Keith Kirkpatrick, Research Director at Futurum, provides his perspective on the news from Epicor Insights 2025, including agentic AI to streamline ERP workflows, carbon tracking in Kinetic, and expansion of predictive insights with Grow AI.
Transformation Initiatives Drive Profitability as Company Posts Revenue Growth
Fernando Montenegro, VP and Practice Lead at Futurum, reviews Kyndryl's Q4 FY2025 earnings. Key highlights: Constant-currency growth, notable rise in pretax income, how 'three-A' initiatives drive results, and strategic tailwinds.
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Four Themes Emerge as Experts Shed Light on How to Succeed in Digital Banking
Innovative Functionality Across Analytics Portfolio Strengthens Powerful Combined Suite of Solutions
COLLABORATION HELPS BUILD FAR-REACHING DATA LAKE OF MOBILE USERS IN NORTH AMERICA
Terminus CDP is purpose-built for B2B marketing, providing accurate and trusted buying committee data so customers can connect directly with key decision makers at target accounts
New digital self-service solutions lower carrier cost to serve by 40%, achieve 0% NIGO, 2x sales efficiency, and increase CSAT by 30%.
Chilean Startup Sees Video Chat as an Efficient Way to Reduce Cart Abandonment Rate
More than 61% of shoppers cite poor site navigation as the motivation for ‘bouncing’ and abandonment
Limeade research finds 40% of employees cite burnout as top reason for departure and more than a quarter (28%) were so dissatisfied with their work situations they resigned without a job lined up.
Doxim will create and deliver 1:1 personalized video communications through its omnichannel CCM platform
Secure, in-conversation payments allow brands to complete transactions seamlessly while chatting with customers on SMS, web chat, and other channels; Surveys inform retailers with a multi-channel, real-time customer feedback loop