SALT LAKE CITY (September 30, 2021)— Alonti Catering Kitchen, the leader in business catering, announced, following an extensive customer experience (CX) vendor review, they have selected InMoment®, the leading provider of Experience Improvement (XI)™, as their experience improvement partner.
Alonti considers themselves an innovator–constantly rolling out new menu options to adapt to their customers’ evolving preferences. They specialize in business catering, and serve a wide variety of people with different needs and dietary restrictions. Unlike most catering companies, Alonti specialized in rapid-response catering, even to the extent of delivering same day orders. This commitment and focus on meeting customer needs has built trust and loyalty for the brand.
Alonti chose InMoment because of the ability to compare pre and post pandemic data, extensive text analytics and data mining, and robust proactive recommendations. These features will help Alonti keep a pulse on their customers and operations to ensure the highest quality experience and most efficient operations.
“At Alonti, we set ourselves apart by recognizing our job is to deliver exceptionally well for our clients. We want to make them look good to their boss, and sometimes seem to have the ability to pull off the impossible” said George Pepi, Marketing and Technology Manager at Alonti. “We know the importance of on time and accurate service, but we want to learn more about what experience excellence can and should look like. InMoment will help us do just that.”
About Alonti Catering Kitchen
Alonti Catering Kitchen is a pioneer in business catering with a strong focus on quality and convenient delivery. Our history dates back to the gourmet grocery chain founded by the Pepi family in New York in the early 20th Century. From the old world to the new world to the new economy, Alonti has constantly rolled out new innovations to adapt to our customers’ evolving needs.
About InMoment
Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at inmoment.com
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CONTACT: Alix Peterson, InMoment, [email protected]
Author Information
As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.
Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.
