Latest Industry News
Featured Insights
Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE's acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and service provider markets.
Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI.
Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows, advanced packaging, and a robust portfolio of silicon IP.
Latest Research
Latest Insights
NEWS BY INDUSTRY
AI-first HR service delivery solution enables employees to get instant access to HR questions
Leaders share how to tackle the new definition of “business as usual” in the latest issue of Customer Strategist Journal
New Integrated Research, Media, and Events Firm Will Focus on CX Business Opportunities and Best Practices Across 20 Industry Sectors and 7 Market Segments
New Sprinklr Modern Care innovations provide companies with the ability to unify the agent and customer experience across channels in one platform
Alvaria™ Motivate honored for improving customer service technology and improving the customer and employee experience.
Tailor-made, enterprise-grade contact center solution makes claims process smarter, convenient, and more efficient
Talkdesk Citizen Engagement enables U.S. state and local governments to streamline and simplify the benefits administration process and proactively communicate with constituents
SYNLAB rolls-out Feedtrail XM platform across more than 2,000 sites in 36 countries to maintain a continuous dialogue with patients and customers and improve day-to-day processes.
The technology will be integrated into the Zeta Marketing Platform and enrich proprietary data with 45M+ monthly high-fidelity consumer signals
European auto manufacturers provide OK-rated customer experience; websites lag person-to-person interactions to meet customers’ needs
The shift to digital delivery improved CX scores for banks across the UK, Germany, Italy, Spain, and France
German firm HUK-COBURG is the first European insurer to deliver an excellent-rated customer experience
Drop in Zoom’s Stock Pricing and US Justice Department’s Review Felled the Deal
