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At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
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NEWS BY INDUSTRY
Only 9 low-code vendors have been included in this evaluation with the report stating about Creatio: “the firm’s features for process automation are the deepest of all the vendors in this assessment…”.
Average CX quality of banks improves from 2020; NAB and Suncorp leapfrog into the “good” category
A new strategic alliance will combine over 20-year of service experience and an award-winning no-code workflow automation platform to enable more businesses around the globe to scale and grow.
Report Also Surveys Personalization and Privacy Issues
Company noted for Customer Experience capabilities and services in Digital Operations, AI/Analytics, Work from Home, Social Media CX
With Embedded Listener, Program Accelerator, and updates to the platform’s AI- and ML-powered Insights features, GetFeedback users will create and close feedback loops faster and in new areas of the customer journey
Vonage Communications Platform (VCP) Service Revenues Grew 25% Year over Year
Airship’s survey of more than 9,000 consumers exposes key shifts in consumer behavior with regional and generational differences spotlighting retail’s future
Data from Demandbase, InsideView & DemandMatrix Now Integrated into Microsoft Dynamics 365 Customer Insights
