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Focus on Research, Data Analysis, Collaboration, and IT Governance in Microsoft 365 Copilot
Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on Microsoft 365 Copilot Wave 2’s new AI agents and collaboration features that aim to expand AI’s role across enterprise workflows and boost operational productivity.
Q1 FY 2025 Results Show Intel Maintaining Topline but Facing Margin Pressure
Richard Gordon and Daniel Newman explore Intel’s Q1 FY 2025 results, highlighting flat revenue, margin challenges, and CEO Lip-Bu Tan’s early turnaround actions.
Dataiku Hopes Its LLM Mesh Can Help Enterprises Quell AI Agent Technology Sprawl Through Technology-Agnostic Yet Centralized Control, Orchestration, and Management
Brad Shimmin, VP & Practice Lead, Data & Analytics at The Futurum Group, shares insights on Dataiku's strategy to tame the "agentic AI fray" with new AI Agent tools on its LLM Mesh, focusing on centralized control and orchestration, discussed at Everyday AI.
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Only 9 low-code vendors have been included in this evaluation with the report stating about Creatio: “the firm’s features for process automation are the deepest of all the vendors in this assessment…”.
Average CX quality of banks improves from 2020; NAB and Suncorp leapfrog into the “good” category
A new strategic alliance will combine over 20-year of service experience and an award-winning no-code workflow automation platform to enable more businesses around the globe to scale and grow.
Report Also Surveys Personalization and Privacy Issues
Company noted for Customer Experience capabilities and services in Digital Operations, AI/Analytics, Work from Home, Social Media CX
With Embedded Listener, Program Accelerator, and updates to the platform’s AI- and ML-powered Insights features, GetFeedback users will create and close feedback loops faster and in new areas of the customer journey
Vonage Communications Platform (VCP) Service Revenues Grew 25% Year over Year
Airship’s survey of more than 9,000 consumers exposes key shifts in consumer behavior with regional and generational differences spotlighting retail’s future
Data from Demandbase, InsideView & DemandMatrix Now Integrated into Microsoft Dynamics 365 Customer Insights