Latest Industry News
Featured Insights
At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
Latest Research
Latest Insights
NEWS BY INDUSTRY
Able for Salesforce enables Salesforce users to deliver a best-in-class candidate and recruiter experience on any device, on one platform.
Achievers is the first fully integrated employee experience platform to collaborate with Uber for Business and offer their vouchers within its global Reward Marketplace
ISG Provider Lens™ report finds enterprises embracing AI, chatbots and social media to improve customer experiences
Company joins an elite group of Cisco U.S. technology partners who successfully guide customers to create new value across the Cisco solutions and services lifecycle.
Investment from Bain Capital Tech Opportunities Values Mixpanel at Over $1 Billion; Funding Will Drive Product-led Growth Strategy Amid Acceleration in Digital Economy
New independent study shows how Sprinklr Modern Care can drive millions of dollars in cost savings with advanced AI and automation for customer service agents
Marketers Are Challenged by Technical Issues and Legacy Infrastructure
This news, announced in Pedro Bados’ keynote today, highlights increasing demand for better employee experiences in today’s flexible-work era
The company now delivers the first truly unified communications experience across UCaaS, CCaaS, and CPaaS.
New Dialpad-Zoho integration provides sales and contact center agents with contextually relevant customer information to improve customer experiences
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
Cloud Editions 21.4 provides companies the tools to connect, manage and secure information in today’s distributed, digital-first world
Vantage Circle, a simple and AI-empowered employee engagement solution, announces its official strategic partnership with Motivaluate Consulting, a leading management consulting firm.
