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How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

Shira Rubinoff from The Futurum Group notes that the rapid proliferation of AI in cybersecurity presents mixed implications for CISOs, highlighting a disconnect between their…
Review: CX Wins in March, Part 2

Review: CX Wins in March, Part 2

The Month of March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships…
Review: CX Wins in March, Part 1

Review: CX Wins in March, Part 1

March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring…
A Look Back at CX M&As in March

A Look Back at CX M&As in March

Zendesk Acquires Ultimate and Moneypenny Buys Sunshine Communication Services
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX M&A activity in March, focusing on two key events: the acquisition by…
CX Partnerships for Statara, Playvox, and Mitto

CX Partnerships for Statara, Playvox, and Mitto

Collaborations Are Forged with CallHub, Five9, and MoEngage
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto…
New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

Partnerships Forged with Douglas, A Global B2B Travel Platform, and Miramar Group
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Zeotap, 3CLogic, and SAP Emarsys together with their…
New CX Research from Vonage, Reward Gateway, and MessageGears

New CX Research from Vonage, Reward Gateway, and MessageGears

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Vonage, Reward Gateway, and MessageGears….
CX Wins with Qualtrics, UKG, and Tattle

CX Wins with Qualtrics, UKG, and Tattle

Partnerships Succeed with University of Utah Health, Leslie’s Inc., and HTeaO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners…

Featured Insights

Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE's acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and service provider markets.
Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI.
Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows, advanced packaging, and a robust portfolio of silicon IP.

Latest Research

Latest Insights

HPE Closes Juniper Acquisition, Combining AI-Native Networking Portfolios

HPE Closes Juniper Acquisition, Combining AI-Native Networking Portfolios

Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE’s acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and…
Transforming Enterprise AI: From Agents to Infrastructure - Six Five On The Road

Transforming Enterprise AI: From Agents to Infrastructure – Six Five On The Road

Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI….
Synopsys Strengthens AI and Multi-Die Design Capabilities with Samsung

Synopsys Strengthens AI and Multi-Die Design Capabilities with Samsung

Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows,…
Micron Technology Q3 FY 2025 Earnings Show Strong Data Center and HBM Growth

Micron Technology Q3 FY 2025 Earnings Show Strong Data Center and HBM Growth

Ray Wang, Research Director with The Futurum Group shares his insights on Micron’s Q3 earnings and company’s strong performance amid record-high DRAM and data center…
AI PCs, Ryzen, and the Next Frontier in Personal Computing - Six Five On The Road

AI PCs, Ryzen, and the Next Frontier in Personal Computing – Six Five On The Road

Jack Huynh, SVP and GM at AMD, joins the Six Five On The Road to discuss AMD’s innovative strides in AI PCs, Ryzen, and next-gen…
Six Five Live at HPE Discover | Rethinking Hybrid Cloud: Control, Cost, and Flexibility

Six Five Live at HPE Discover | Rethinking Hybrid Cloud: Control, Cost, and Flexibility

David Nicholson, Keith Townsend, and Matt Kimball join the Six Five to discuss HPE’s advancements in hybrid cloud at HPE Discover 2025, focusing on control,…

NEWS BY INDUSTRY

Deal Accelerates 8×8 XCaaS Innovation and Global Enterprise Momentum for Integrated Cloud Communications and Contact Center Solution
Integration of NEC’s Unified Communications and Contact Center as a Service (UCaaS & CCaaS) into one seamless cloud solution – merging User Experience (UX) efficiency with Customer Experience (CX) enablement
— Architect™ Empowers Brands with Unrivaled Ability to Use New Sources of Data and Machine Learning to Dynamically Create and Deploy Personalized Marketing Communications —
The leading event-management company will leverage the Qualtrics XM Platform™ to create a proprietary customer journey tracking tool transforming the way ASM venues interact with fans—delivering more personalized experiences and adapting to changing expectations of a post-pandemic audience
Billion-Dollar Deal Combines a Complementary Client Base and Similar Vertical Focus
Proactive Status Updates, Predictive Troubleshooting, and Customer Service Enablement Are All Available Tools for Retailers to Improve Customer Goodwill
Enhancing CX Is Part of Administration’s New Three-Priority Equity Framework
Company Receives Highest Scores Possible in Ten Criteria including Security, Compliance, HA/DR and Multi-Domain
Subscription annualized recurring revenue (ARR) increased 36% year-over-year to $736 million
Out-of-the-box tool enabled Regional Cisco Partner to achieve audit quickly with no CSM platform customization
Company culture resoundingly recognized for its inclusivity by employees
Company Appoints Laura Alber and Oscar Munoz to its Board of Directors
Together, Khoros and Opal enable marketing teams to optimize brand voice, content creation and planning across channels and regions

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