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HPE Enhances Zero Trust Network Access Solutions, Fortifying Sovereign Cloud Infrastructure Against Security Threats
Futurum’s Ron Westfall shares his insights on why HPE’s new ZTNA security portfolio capabilities are ready to provide robust protection, enabling organizations to reduce risks, counter attacks, and enhance organization-wide resilience.
Azure Grew 33% YoY, Adding 16 Points From AI Services; The Operating Margin Expanded by 100 bps
Keith Kirkpatrick and Daniel Newman of The Futurum Group analyze Microsoft’s Q3 FY 2025 results, with Azure growth, expanding AI workloads, and broad enterprise traction driving stronger-than-expected performance across segments.
Dave Russell and Emilee Tellez from Veeam join hosts to share crucial strategies for cyber incident preparedness, emphasizing the importance of stakeholder alignment and proactive resilience.
Latest Research
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NEWS BY INDUSTRY
New Microsoft Viva Module Focuses on Community and Connection
Research Topics Include Burnout in SMBs, AI in Contact Centers, Engaging with Gen Z, Customer Acquisition Costs, and Shopper Rewards
Company’s Offerings Span Performance Management, Engagement Measurement, and Coaching
New Solutions Focus on Customer Feedback and Insights
First-of-its-Kind Analysis Uncovers the Language and Approaches That Best Resonate with Customers Across Digital Channels
Companies Also Can Employ the Technology to Match the Right Agent to the Right Customer Issue
Taking Data Out of Silos to Create Actionable Insights Can Lead to Better CX
Avoid Making Rules That Confuse Customers, Create Friction, and Introduce Enmity
Workstride, ReviewTrackers Are Acquired
Benefits of Reputation Management Are Many if Action is the Key Component
Companies with Best CX Saw Their Stock Value Rise; The Opposite was True for Low-CX Firms
Combined Technologies Will Provide Opportunity for a More Positive and Personalized Contact Center Experience
Topics Cover Video in Brand Communications, Banking CX, Speed and Ease of CX on Consumer Loyalty, GigCX Workers, and Customer Data Challenges and Consequences
Multiple Measures for Mitigating Miscommunication and Misunderstanding
The Need to Better Prioritize Initiatives and Identify Customer Churn Is a Driver for Technology Adoption
Environmental Factors Like Temperature, Humidity, Scent, and More Affect Shoppers and Employees
Focus Areas Include Digital Employee Experience and Technologies, Hourly Workforce Trends, and Expanded Benefits
Fresh Capital Infusion Will Fuel Next Product Journey Stages
