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Deal Doubles HPE’s Networking Business While Positioning the Company for AI, Datacenter, and Cybersecurity Market Opportunities
Fernando Montenegro, Vice President and Practice Lead, Cybersecurity & Resilience at Futurum, analyzes HPE's acquisition of Juniper Networks, combining comprehensive networking portfolios across enterprise and service provider markets.
Andy Palmer, Director of Technology at AWS, joins us to reveal how strategic collaborations and custom silicon are defining the future of enterprise AI.
Strengthened Partnership with Samsung Foundry Yields Major Advances in HBM3, EDA Flows, and IP on SF2 and SF2P Nodes
Ray Wang, Research Director at Futurum, shares his insights on Synopsys and Samsung’s expanded collaboration to fast-track AI and multi-die chip design using certified flows, advanced packaging, and a robust portfolio of silicon IP.
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NEWS BY INDUSTRY
New Microsoft Viva Module Focuses on Community and Connection
Research Topics Include Burnout in SMBs, AI in Contact Centers, Engaging with Gen Z, Customer Acquisition Costs, and Shopper Rewards
Company’s Offerings Span Performance Management, Engagement Measurement, and Coaching
New Solutions Focus on Customer Feedback and Insights
First-of-its-Kind Analysis Uncovers the Language and Approaches That Best Resonate with Customers Across Digital Channels
Companies Also Can Employ the Technology to Match the Right Agent to the Right Customer Issue
Taking Data Out of Silos to Create Actionable Insights Can Lead to Better CX
Avoid Making Rules That Confuse Customers, Create Friction, and Introduce Enmity
Workstride, ReviewTrackers Are Acquired
Benefits of Reputation Management Are Many if Action is the Key Component
Companies with Best CX Saw Their Stock Value Rise; The Opposite was True for Low-CX Firms
Combined Technologies Will Provide Opportunity for a More Positive and Personalized Contact Center Experience
Topics Cover Video in Brand Communications, Banking CX, Speed and Ease of CX on Consumer Loyalty, GigCX Workers, and Customer Data Challenges and Consequences
Multiple Measures for Mitigating Miscommunication and Misunderstanding
The Need to Better Prioritize Initiatives and Identify Customer Churn Is a Driver for Technology Adoption
Environmental Factors Like Temperature, Humidity, Scent, and More Affect Shoppers and Employees
Focus Areas Include Digital Employee Experience and Technologies, Hourly Workforce Trends, and Expanded Benefits
Fresh Capital Infusion Will Fuel Next Product Journey Stages
