Category: Workplace Collaboration

New broke this weekend that Zoom is going horizontal, turning its attention to the contact center, acquiring Five9 for nearly $15 billion.
The combination of Zoom’s robust communications platform with Five9’s intelligent cloud contact center will enable organizations to reimagine the way they engage with their customers
Microsoft and NEC have established a new multi-year strategic alliance, that synthesizes Azure, Microsoft 365, NEC’s IT and network portfolio resources, including 5G assets, and both companies AI and IoT capabilities to power customer digital transformation missions across the public and private realms. Futurum’s Ron Westfall assesses why the expanded partnership enhances Microsoft Azure’s competitive prospects across the operator and enterprise realms, coming on the heels of winning AT&T’s 5G mobile business, and how both companies are better positioned to drive organization-wide digital transformation on a vertical-specific basis.
Futurum Research Senior Analyst, Steven Dickens provides his take on developments coming out of VDI vendor Nerdio. As remote work accelerates the need for increased deployment of remote desktops, VDI has exploded. Nerdio is hyper focused on the issues around the deployment of VDI architectures either within MSP’s looking to service the SMB marketplace or large enterprises looking to manage their desktop fleet.
In this new episode of the Futurum Tech Webcast – Interview Series, Futurum co-founder Daniel Newman talks with Poly CEO Dave Shull about the future of the pro-grade tech market.
Microsoft continues to push its ambitions to see Microsoft Teams as the centerpiece of work with new integrations into Dynamics 365
Qualcomm and Capgemini expand their alliance to boost 5G private network capabilities for industries including providing broader interworking assurances, boosting performance, and easing implementations. Futurum’s Ron Westfall assesses why Qualcomm and Capgemini strengthen their competitive foundation to take advantage of burgeoning 5G private network demand and meeting the distinct use case requirements of industry verticals.
Rakuten Mobile, NEC, and Intel have attained a performance of 640 Gbps per server for the containerized User Plane Function (UPF) on the containerized 5G Standalone core network. Futurum’s Ron Westfall examines why the demo strengthens the open model 5G credentials of the Rakuten, NEC, and Intel and how the 5G power trio can further advance the Open 5G cause.
The Microsoft Windows 11 has finally, and officially, been confirmed by Microsoft, with the company promising availability as a free upgrade to Microsoft 10 users first, and available in the wild sometime in October, with new hardware running the OS. Futurum’s Shelly Kramer breaks down the nuances of the “next generation of Windows” announcement from Microsoft, clearly focused on ease, productivity, and creativity.
Zoom's revenue growth is slowing, but it has diversified its offerings, creating a long and wide runway for the company.
Cisco’s rebrand of Webex, moving to Webex by Cisco is only part of the exciting changes afoot by the collaboration giant. Futurum’s Shelly Kramer explores the need for solutions that suit our move toward a hybrid workplace, along with thoughts on how Cisco’s focus on innovation, pricing, user experiences, security, and continually improving product innovations is both timely and strategic — and also also a necessary one.

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