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Category: Unified Communications

tweiss@futurumresearch.com

Zoom Revenue Up 5% to $1.10B in Q3 as Enterprise Sales Grow

Futurum analyst Todd R. Weiss shares his insights on Zoom revenue heading up 5% to $1.10B in Q3 as enterprise sales grow again for the web conferencing and cloud contact center vendor in a changing post-Covid marketplace.
Daniel Newman

Cisco Q1 2023: Delivers Earnings Beat and Raise in Guidance on Enterprise Tech Strength

Futurum’s Daniel Newman and Ron Westfall examine Cisco’s Q1 2023 results and why they see the Q1 results validate factors such as supply chain easement and the increase of annualized recurring and software revenue provided the visibility and predictability foundation key to boosting its full year guidance and overall competitive prospects, despite uncertain macroeconomic conditions.
Daniel Newman

Zoomtopia

The Six Five team discusses Zoomtopia.
Sean Spradling

Wainhouse Live! From the Show Floor with Lumen Technologies at Zoomtopia 2022

In this episode of the Wainhouse Webcast, senior analyst Sean Spradling is joined by Dalton Curry, Senior Manager of Global Product Management at Lumen Technologies, to talk about trends in the collaboration space, the products and services they offer, and how Lumen helps customers adopt UC&C technology.
Contact center product announcements
Sherril Hanson

CallMiner, Cisco, Freshworks, and Sytel Unveil Contact Center Products and Partnerships

Announcements Highlight Conversational AI, UCaaS, CCaaS, CPaaS, and Cloud Technologies
Daniel Root

ScreenBeam and MAXHUB Announce Technology Alliance to Deliver Seamless Hybrid Meeting Experiences

Daniel Root, Senior Analyst with Wainhouse – A Futurum Group Company, covers the news of the recently announced ScreenBeam MAXHUB technology alliance and why this move is a strategic answer to corporate meeting space challenges.
Daniel Newman

Customer Lifecycle Management: A Game-changer for UC Vendors and Their Customers – Futurum Tech Webcast Interview Series

On this episode of the Futurum Tech Webcast – Interview Series, Futurum's principal analyst and host Daniel Newman is joined by Daren Finney, Senior Vice President, Global Channels for Mitel. Their conversation takes a look at how customer lifecycle management can be a game-changer for UC vendors, and also their customers.
Daniel Newman

Helping Service Providers Modernize and Monetize their Networks – The Six Five Summit Sessions

Driving Powerful Transformation: Accelerate Automation with a Unified, Enterprise-Wide Strategy – The Six Five Summit Sessions
Daniel Newman

Zoom Earnings, Perspectives Analyst Event

The Six Five team dives into the latest Zoom Earnings and their recent Perspectives Analyst Event.
Daniel Newman

Zoom Earnings Hit $1.09B in Q2, Up 8% YoY from Q2 2021

Futurum analysts Daniel Newman, Shelly Kramer, and Todd R. Weiss share their insights as Zoom earnings hit $1.09B in Q2, up 8 % YoY from Q2 2021 as the video conferencing, cloud contact center, and chat company faces a changing future as workers begin to return to their offices post Covid-19.
Daniel Newman

Cisco Q4 2022 and FY 2022: Delivering Business Momentum and Beating Expectations

Futurum’s Daniel Newman and Ron Westfall examine Cisco’s Q4 2022 and FY 2022 results and why they see the Q4 results as impressive since Cisco beat on both top and bottom accented by a strong top line beat as well as exhibiting the competitive foundation required to power continued investments in innovation throughout its networking, security, collaboration, and optimized applications portfolios.
Understanding the Importance of Customer Lifecycle Management is a Game-Changer for UC Vendors — and their Customers
Shelly Kramer

Understanding the Importance of Customer Lifecycle Management is a Game-Changer for UC Vendors — and their Customers

Futurum principal analyst Shelly Kramer explores the importance of customer lifecycle management and why it’s a game-changer not only for UC vendors, but for their customers as well. And it is most definitely the smart path forward.
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