Futurum principal analyst Daniel Newman sits down with Adobe SVP Ashley Still to discuss the recent acquisition of Figma and how this deal will usher in a new era of collaborative creativity.
At Dreamforce last week, Salesforce announced Salesforce Genie, a real-time data platform that powers Customer 360. Principal Analyst Daniel Newman dives into what we can expect from Salesforce Genie, and whether he thinks the growth trend for Salesforce will continue.
Futurum’s Shelly Kramer covers Zendesk maximizing machine learning to improve the features of its platforms with customer sentiment and intent functionality with its newly launched Intelligent Triage and Smart Assist.
In this episode of Making Markets, Charles Giancarlo, CEO of Pure Storage, talks about why digital transformation is still top-of-mind, and how the company continues to grow, take market, and win through a strategy driven by customer experience.
Futurum analyst Michael Diamond discusses Lenovo’s recently announced Lenovo AI Innovators program designed to help its partners drive artificial intelligence solutions into their end-customers environments.
In this Futurum Tech Webcast conversation Futurum’s principal analyst Shelly Kramer talks with Angela Lepelley, Five9’s Sales Director, AI and Automation, about the value of improving customer experience in the contact center and the role AI will play in making this a reality.
