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Category: Automation

Shelly Kramer

Salesforce Flow Automation Suite Expands with Addition of Impressive New Features

Futurum’s principal analyst Shelly Kramer explores recently announced additions to Salesforce Flow and the significance of their impact on workflow automation, worker empowerment, and customer experience.
tweiss@futurumresearch.com

Five9 Q1 Revenue Rises to $182.8M, a 33% Increase YoY, Setting Another New Five9 Revenue Record as the Contact Center Services Vendor Sees Continued Growth

Futurum analysts Todd R. Weiss and Shelly Kramer examine the latest Five9 Q1 revenue numbers, which saw revenue rise by 33 percent to $182.8 million from $137.9 million a year ago as the cloud-based contact center services vendor continues in growth mode, including a focus on the enterprise customer. This, combined with positive momentum for born on cloud CX/CC solutions that offer flexibility and extensibility not found with legacy solutions bodes well for Five9.
tweiss@futurumresearch.com

ServiceNow Q1 Total Revenue of $1.76B Up 29% YoY, Subscription Revenue of $1.67B Up 29% YoY, as ServiceNow Beats Analyst Revenue and EPS Estimates

Futurum analysts Todd R. Weiss and Daniel Newman dive into ServiceNow Q1 financials, which saw ServiceNow’s total revenue rise to $1.76B, up 29 percent YoY, and subscription revenue rise to $1.67B, up 29 percent YoY, as the workflow automation platform vendor beat analyst revenue and EPS estimates for the quarter.
tweiss@futurumresearch.com

Fast Food Robotics Pilot Project Helps Jack in the Box Burger Chain Fill Challenging Staffing Shortages in Tight Labor Market Using Robotic Fryers and Drink Machines

Futurum analyst Todd R. Weiss analyzes how burger chain Jack in the Box is conducting a fast food robotics pilot project to try to fill challenging staffing shortages in a tight labor market through the use of robotic fryers and drink machines to better serve hungry customers.
Daniel Newman

Nissan will Utilize Luminar’s Lidar Technology for Next Generation Driver Assistance Technology

Futurum’s Daniel Newman explores the news that Nissan will utilize Luminar’s LIDAR technology in its next-generation advanced driver systems, offering insight on how this will expand Luminar’s reach in the automotive industry.
Steven Dickens

A Deep Dive on Edge+Scalability

If you’re interested in learning how to improve your edge deployments with scalability, download your copy of A Deep Dive on Edge+Scalability today.
Daniel Newman

A Deep Dive into Edge+Automation – Futurum Tech Webcast Interview Series

In this special episode of the Futurum Tech Webcast — Interview Series, Futurum's Daniel Newman talks with Red Hat’s Dafné Mendoza about Edge+Automation.
Steven Dickens

A Deep Dive on Edge+Automation

If you’re interested in learning how to improve your edge deployments with automation, download your copy of A Deep Dive on Edge+Automation today.
Ron Westfall

Cisco and Verizon C-V2X Test Boosts Autonomous Driving Use Case

Cisco and Verizon collaboration on PoC test that could help streamline autonomous driving applications by virtualizing roadside infrastructure by eliminating expensive Roadside Units to boost C-V2X signals. Futurum’s Ron Westfall analyzes why the Cisco Verizon PoC can boost ecosystem support for C-V2X technology and accelerate deployment of autonomous driving use cases such as robotaxis and last-mile delivery bots.
Shelly Kramer

Five9 Becomes Official Customer Contact Center Software Partner of European Tour Group

Futurum principal analyst Shelly Kramer explores the news that Five9 has become the official customer contact center software partner for golf’s European Tour group. The partnership is all about leveraging technology to drive innovation as well as making a better experience for all, improving communication and logistics for fans, players, and sponsors. This bodes well in myriad ways, both for the European Tour group as well as for the opportunities this might present for Five9 in the future.
Shelly Kramer

ServiceNow Releases Now Platform® San Diego with New RPA Features

Futurum’s Shelly Kramer explores ServiceNow’s Now Platform San Diego release, providing insight on new features and the increased focus on hyperautomation and RPA.
Daniel Newman

Luminar Acquires Freedom Photonics, Maker of High-Performance Laser Chips

Today Luminar announced it is acquiring Freedom Photonics, a high-performance laser chip manufacturer. Futurum’s Daniel Newman breaks down what this move means for Luminar and the autonomous driving market as a whole.
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