Login

Tag: Product Launches

Contact Center as a Service
Alex Gaw

Salesforce Introduces Contact Center Solution for Companies to Save on Costs

Salesforce Contact Center Offers Automation and Intelligence in Real Time
Employee experience products and partnerships
Sherril Hanson

EX-Related Product and Partnership Announcements from ADP, Achievers, Cogito, FirstUp, and Others

Focus Areas Include Frontline Worker Support, Communications, and Voice of the Employee
Employee, customer, and brand experiences
Sherril Hanson

Qualtrics’ New CrossXM Product Demonstrates Shift from Siloed Experience Data

Product Provides Automated Insights on the Cross Impacts of EX, CX, and Brand Experiences
WorkTango-Kazoo integrated EX platform
Sherril Hanson

WorkTango + Kazoo Rebrands and Offers Broad EX Platform

Integration of Solutions from Legacy Companies Results in Integrated Solution
Customer data platform product announcements and platforms
Sherril Hanson

Product and Partnership Announcements from mParticle, Oracle, Ikue, and Tealium

Data Security, Consent Management, and Industry Specific Solutions Are Launched
Contact center product announcements
Sherril Hanson

Avaya, Ascensos, Balto, OmanTel, and Others Announce Products, Partnerships

Contact Center CX Enhanced by Integrating Beneficial Technologies
Qualtrics contact center product announcements
Alex Gaw

Qualtrics Releases New Solutions: Real-Time Agent Assist and Automated Call Summaries

The Two Contact Center Solutions Aim to Increase Productivity in Agents, Prevent Burnout
Customer insights and feedback product launches
Sherril Hanson

Partner and Product Launches from Alchemer, QuestionPro, Qualtrics, and Others

Reputation Monitoring, Session Replay Integration, and Benchmarking are Highlighted
Employee experience product launches
Sherril Hanson

LumApps, Nexthink, PlanSource, and Vantage Circle Announce New Features and Products

New Launches Focus on Digital EX, Communications, Knowledge Sharing, and Rewards
Customer insights and feedback product launches and partnerships
Sherril Hanson

Khoros, Medallia, Netigate, Qualtrics, and Others Announce Products, Partnerships

Capabilities Being Bolstered Include Social Media Management, Frontline Engagement, Text Analysis, Customer Satisfaction Data, and Video Feedback
Microsoft Viva product enhancements
Sherril Hanson

Microsoft Announces Major Viva Enhancements and Work Trend Research

The Viva Platform Broadens to Help Improve Employee Pain Points
HR Technology Conference announcements
Sherril Hanson

HR Tech Conference Yields a Variety of Announcements

Strong Activity in Recruiting, Wellbeing, and other EX Technologies
Become a Client

The Futurum Group

(833) 722-5337

501 West Ave., Suite 2102
Austin TX 78701

Linkedin Youtube Facebook

Welcome to The Futurum Group

Login to The Futurum Group
Login to Futurum Intelligence
Login to Futurum Labs Research Library

Thank you, we received your request, a member of our team will be in contact with you.