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At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
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NEWS BY INDUSTRY
Integration of leading digital experience and CRM platforms brings together customer, event, and engagement data across interactions and channels
Expanded datasets will help biopharmaceutical companies reach new customers and support more personalized engagement
Technology Advisors, Inc. Customer Decorated with Prestigious Customer Breakthrough Award
80% of customers say they have had poor customer experience and 43% said customer service support must be improved
With SoGoSurvey 28.0, companies can take advantage of predictive analytics — and much more.
The Investment Is the Largest Single Funding Round for a Customer Data Platform
Investment supports Pendo’s continued global growth and product innovation; provides liquidity to Pendo employees and early-stage investors
With its market-leading personalization software, Kibo has helped Darn Tough implement a data-driven approach to testing, messaging, and sales-offer creation.
Email marketing leader adds highly personalized, AI-driven content recommendations to its product suite
Educational providers harness the power of analytics and automation to unify internal systems and enhance service delivery to students, teachers and staff
Securitization Facility with Citi Is Also Launched, the First of Its Kind in Asia
Global awards program at Refresh recognizes customers using Freshworks products to deliver delightful employee and customer experiences
Modern, scalable CRM solution built to help startups easily delight customers to grow faster
