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Zoho Launches Zoho Payments To Bring Native Payment Capabilities to US Businesses, Strengthening Operational Workflows and Boosting Financial Visibility
Keith Kirkpatrick, Research Director at Futurum, shares insights on Zoho Payments and how its in-house payment stack aims to reduce financial workflow friction and improve transaction success rates across business operations.
Zoho Adds Generative AI and Orchestration Tools to Its CX Platform, Expanding CRM Usage Beyond Sales Teams
Keith Kirkpatrick, Research Director at Futurum, shares insights on Zoho’s CRM for Everyone and how Zia-powered AI tools like Ask Zia are enabling prompt-based reports, workflows, and no-code customization for broader CRM adoption.
At FMX 2025, Hammerspace Highlights Its Deployment at Animationsinstitut To Support Project-Heavy Academic Pipelines With Automated Data Orchestration and Hybrid Infrastructure
Krista Case, Research Director at Futurum, explores how Hammerspace enables metadata-driven automation, hybrid rendering, and sustainable storage reuse across Animationsinstitut’s distributed media workflows.
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Customers can activate campaigns faster with more precision by integrating and enriching Snowflake records with Zeta’s CDP and Identity Graph
Crossbeam integration empowers marketers to close more deals by unlocking joint opportunities, launching cohesive ABM campaigns
The recent round, led by ATX Venture Partners, brings Elude’s total funds raised to over $5M to date
Tech Summit Brings Leading Conversational AI Brands to Arlington, Va., December 7-8
The award recognizes REI Co-op’s outstanding work in creating hyper-personalized customer experiences for digital shoppers
Data reveals how the world’s most iconic brands engage employees in purpose, environmental action and social justice
Reimagined customer experience, new leader and initiatives to provide deeper support for talent leaders in evolving business and hiring climates
Customer Data Infrastructure Company Continues to Build Out Its Executive Leadership Team As It Prepares for Next Wave of Growth
Podium, Ometria, Pendo, and ControlUp Attract a Total of $451 Million in New Investments
Zendesk’s ability to help companies across the spectrum scale according to their business needs endows it with a huge advantage in turbulent market conditions