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Zoho Launches Zoho Payments To Bring Native Payment Capabilities to US Businesses, Strengthening Operational Workflows and Boosting Financial Visibility
Keith Kirkpatrick, Research Director at Futurum, shares insights on Zoho Payments and how its in-house payment stack aims to reduce financial workflow friction and improve transaction success rates across business operations.
Zoho Adds Generative AI and Orchestration Tools to Its CX Platform, Expanding CRM Usage Beyond Sales Teams
Keith Kirkpatrick, Research Director at Futurum, shares insights on Zoho’s CRM for Everyone and how Zia-powered AI tools like Ask Zia are enabling prompt-based reports, workflows, and no-code customization for broader CRM adoption.
At FMX 2025, Hammerspace Highlights Its Deployment at Animationsinstitut To Support Project-Heavy Academic Pipelines With Automated Data Orchestration and Hybrid Infrastructure
Krista Case, Research Director at Futurum, explores how Hammerspace enables metadata-driven automation, hybrid rendering, and sustainable storage reuse across Animationsinstitut’s distributed media workflows.
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NEWS BY INDUSTRY
Genesys DX recognized for broad range of functionality, low-code/no-code capabilities and strong reporting and analytics tools.
Developments in the new, easy-to-use digital platform will drive operational efficiencies and enable innovative new services.
This is the fourth consecutive year that InMoment clients have been awarded Best CX Transformation, showcasing the impact of InMoment’s partnership approach
Today, Spotler Group announced the acquisition of UK-based Purepromoter Limited (trading as Pure360), a leading B2C marketing platform, extending its ability to offer powerful omnichannel marketing automation software in the B2C and e-commerce markets.
Latest CX Partnership Integration Enhances Brand Interactions, Builds on Company Momentum
The digital customer engagement company reflects on two decades of innovation, growth, and leadership
Learn more about the retailer’s journey to create a single customer view that serves a diverse set of stakeholders across the organization
Marketplace simplifies the rapid deployment of communication solutions; eliminates the need for developers to build from scratch
Enables customers to use employee feedback to tell a story
Two Qualtrics Studies Quantify the Value of Positive Customer Experiences
New Gartner Research Provides Insight Into Customer Service and Support Priorities for 2022
Bookings climb over 60% from the previous third quarter
Recognition Honors Gainsight PX, a Solution That Helps Product Leaders Deliver Better Outcomes With Their Software
Its platform empowers publishers to efficiently deliver fully native in-app user experiences without app updates
Chargify with two-way HubSpot integration now available to help marketing, sales, and customer success teams better manage B2B subscriptions
