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At Microsoft Build 2025, AI Is Microsoft’s Future, and Developers Are at the Heart of the Agentic AI Revolution, Not Replaced by It
Analysts Mitch Ashley, Nick Patience, and Keith Kirkpatrick at Futurum share their insights on Microsoft Build 2025, revealing Microsoft's strategic pivot to agentic AI and its profound implications for the future of software development.
Tara DeZao and Peter van der Putten from Pega join Keith Kirkpatrick to discuss the future of AI and creating impactful customer experiences responsibly.
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
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NEWS BY INDUSTRY
Genesys DX recognized for broad range of functionality, low-code/no-code capabilities and strong reporting and analytics tools.
Developments in the new, easy-to-use digital platform will drive operational efficiencies and enable innovative new services.
This is the fourth consecutive year that InMoment clients have been awarded Best CX Transformation, showcasing the impact of InMoment’s partnership approach
Today, Spotler Group announced the acquisition of UK-based Purepromoter Limited (trading as Pure360), a leading B2C marketing platform, extending its ability to offer powerful omnichannel marketing automation software in the B2C and e-commerce markets.
Latest CX Partnership Integration Enhances Brand Interactions, Builds on Company Momentum
The digital customer engagement company reflects on two decades of innovation, growth, and leadership
Learn more about the retailer’s journey to create a single customer view that serves a diverse set of stakeholders across the organization
Marketplace simplifies the rapid deployment of communication solutions; eliminates the need for developers to build from scratch
Enables customers to use employee feedback to tell a story
Two Qualtrics Studies Quantify the Value of Positive Customer Experiences
New Gartner Research Provides Insight Into Customer Service and Support Priorities for 2022
Bookings climb over 60% from the previous third quarter
Recognition Honors Gainsight PX, a Solution That Helps Product Leaders Deliver Better Outcomes With Their Software
Its platform empowers publishers to efficiently deliver fully native in-app user experiences without app updates
Chargify with two-way HubSpot integration now available to help marketing, sales, and customer success teams better manage B2B subscriptions
