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Key Announcements Center on watsonx.orchestrate, watsonx.data, and Granite 4.0, as IBM Aims to Make AI Agents and Unstructured Data Pivotal for Enterprise Transformation
Nick Patience and Brad Shimmin, analysts at Futurum, share insights on IBM Think 2025, where IBM showcased advancements in its watsonx platform, focusing on IBM Agentic AI, unstructured data, and hybrid cloud to drive enterprise value.
New Tools Streamline ERP Tasks, Add Carbon Tracking, and Enhance Predictive Business Insights
Keith Kirkpatrick, Research Director at Futurum, provides his perspective on the news from Epicor Insights 2025, including agentic AI to streamline ERP workflows, carbon tracking in Kinetic, and expansion of predictive insights with Grow AI.
Transformation Initiatives Drive Profitability as Company Posts Revenue Growth
Fernando Montenegro, VP and Practice Lead at Futurum, reviews Kyndryl's Q4 FY2025 earnings. Key highlights: Constant-currency growth, notable rise in pretax income, how 'three-A' initiatives drive results, and strategic tailwinds.
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SaaS Industry Veterans Bring Decades Of Experience In Scale-Stage Marketing and M&A
World Class Veteran Leaders in Cloud Operations, Channel Sales, Service Delivery and Market Intelligence Recruited to Fuel Mitel’s Growth as a Cloud Communications Leader
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Experience Cloud for Healthcare to Deliver Personalized Experience and Other Benefits
Series B investment round to fuel accelerated development and growth for its software platform to digitize and automate customer processes for frictionless interaction
AI-Powered Enhancements to AT&T Cloud Contact Center make advanced contact center capabilities more accessible to more businesses
Addition to the Digital Catalog Will Streamline Enterprise Client Experience in Billing & Procurement
Advanced visualizations, sophisticated recommendations and critical action plans will help InMoment and Tethr’s clients accelerate and prioritize changes to improve customer experiences.
Cloud customer experience provider placed highest for ability to execute
Series D funding and appointment of new chief financial officer ignite company’s next stage of growth in addressing the worldwide demand for cloud contact center solutions
Virtual, in-person, and hybrid customer event company to centralize previously siloed customer information and automate workflows and playbooks.
