Login

The Futurum Network

Latest Industry News

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

How Will CISOs Be Impacted by the Proliferation of AI in Cybersecurity

Shira Rubinoff from The Futurum Group notes that the rapid proliferation of AI in cybersecurity presents mixed implications for CISOs, highlighting a disconnect between their…
Review: CX Wins in March, Part 2

Review: CX Wins in March, Part 2

The Month of March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in Part 2 of a two-part article featuring partnerships…
Review: CX Wins in March, Part 1

Review: CX Wins in March, Part 1

March Saw the Forging of Various Memorable CX Partnerships
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX wins in March, in this Part 1 of a two-part article featuring…
A Look Back at CX M&As in March

A Look Back at CX M&As in March

Zendesk Acquires Ultimate and Moneypenny Buys Sunshine Communication Services
Alex Gaw, Contributing Analyst at The Futurum Group, undertakes a review of CX M&A activity in March, focusing on two key events: the acquisition by…
CX Partnerships for Statara, Playvox, and Mitto

CX Partnerships for Statara, Playvox, and Mitto

Collaborations Are Forged with CallHub, Five9, and MoEngage
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX partnerships between Statara and CallHub, Playvox and Five9, and Mitto…
New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

New CX Wins for Zeotap, 3CLogic, and SAP Emarsys

Partnerships Forged with Douglas, A Global B2B Travel Platform, and Miramar Group
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Zeotap, 3CLogic, and SAP Emarsys together with their…
New CX Research from Vonage, Reward Gateway, and MessageGears

New CX Research from Vonage, Reward Gateway, and MessageGears

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of new and recent CX research findings from Vonage, Reward Gateway, and MessageGears….
CX Wins with Qualtrics, UKG, and Tattle

CX Wins with Qualtrics, UKG, and Tattle

Partnerships Succeed with University of Utah Health, Leslie’s Inc., and HTeaO
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners…

More Industry News »

Featured Insights

Arm Q4 FY 2025 Delivers Record Revenue as Armv9 and CSS Ramp Up
Olivier Blanchard
Olivier Blanchard & Daniel Newman

Arm Q4 FY 2025 Delivers Record Revenue as Armv9 and CSS Ramp Up

Armv9 Adoption and Smartphone Royalty Growth Drive Top-Line Performance
Olivier Blanchard and Daniel Newman at Futurum analyse Arm’s Q4 FY25 results, highlighting how Armv9 and CSS adoption are driving record royalty and licensing growth across smartphones, AI infrastructure, and automotive compute.
Coherent Q3 FY 2025 Delivers Record Revenue Led by Strength in AI Infrastructure
Olivier Blanchard
Olivier Blanchard

Coherent Q3 FY 2025 Delivers Record Revenue Led by Strength in AI Infrastructure

Gross Margin Gains and Datacenter Momentum Support Coherent’s Record Quarterly Performance
Olivier Blanchard, Research Director at Futurum, shares insights on Coherent’s record Q3 FY 2025 results, driven by strong AI datacenter momentum, next-gen optical product launches, and the upcoming commercialization of its OCS platform.
AMD Q1 FY 2025 Financial Results Highlight AI-Led Growth Across Core Segments
Olivier Blanchard
Olivier Blanchard & Daniel Newman

AMD Q1 FY 2025 Financial Results Highlight AI-Led Growth Across Core Segments

Strong EPYC and Instinct Demand Drive 36% YoY Growth; Data Center Revenue Up 57%
Olivier Blanchard and Daniel Newman at Futurum break down AMD’s Q1 FY 2025 earnings, highlighting EPYC and Instinct-driven Data Center growth, record Ryzen ASPs, and how AI momentum is powering AMD’s performance despite China export curbs.

More Insights »

Latest Research

Oracle Database@Azure: The Genesis of Oracle’s Multi-Cloud Leadership

Oracle Database@Azure: The Genesis of Oracle’s Multi-Cloud Leadership

In our latest Research Brief, Oracle Database@Azure: The Genesis of Oracle’s Multi-Cloud Leadership, completed in partnership with Oracle, The Futurum Group explores how enterprises can…
Hammerspace Tier 0: Unlocking Greater Efficiency in GPU-Driven Computing

Hammerspace Tier 0: Unlocking Greater Efficiency in GPU-Driven Computing

In our latest Research Brief, Hammerspace Tier 0: Unlocking Greater Efficiency in GPU-Driven Computing, The Futurum Group explores how organizations can overcome latency and storage…
Enhancing Cyber-Resilience: A Multi-Layered Approach to Data Infrastructure, Protection, and Security

Enhancing Cyber-Resilience: A Multi-Layered Approach to Data Infrastructure, Protection, and Security

In our latest market brief, Enhancing Cyber-Resilience: A Multi-Layered Approach to Data Infrastructure, Protection, and Security, The Futurum Group, in partnership with Lenovo, explores how…
Secure Data Infrastructure in a Post-Quantum Cryptographic World

Secure Data Infrastructure in a Post-Quantum Cryptographic World

In our latest Research Brief, Secure Data Infrastructure in a Post-Quantum Cryptographic World, created in partnership with NetApp, The Futurum Group explores the quantum cybersecurity…

More Research Reports »

Latest Insights

Arm Q4 FY 2025 Delivers Record Revenue as Armv9 and CSS Ramp Up

Arm Q4 FY 2025 Delivers Record Revenue as Armv9 and CSS Ramp Up

Armv9 Adoption and Smartphone Royalty Growth Drive Top-Line Performance
Olivier Blanchard and Daniel Newman at Futurum analyse Arm’s Q4 FY25 results, highlighting how Armv9 and CSS adoption are driving record royalty and licensing growth…
Coherent Q3 FY 2025 Delivers Record Revenue Led by Strength in AI Infrastructure

Coherent Q3 FY 2025 Delivers Record Revenue Led by Strength in AI Infrastructure

Gross Margin Gains and Datacenter Momentum Support Coherent’s Record Quarterly Performance
Olivier Blanchard, Research Director at Futurum, shares insights on Coherent’s record Q3 FY 2025 results, driven by strong AI datacenter momentum, next-gen optical product launches,…
AMD Q1 FY 2025 Financial Results Highlight AI-Led Growth Across Core Segments

AMD Q1 FY 2025 Financial Results Highlight AI-Led Growth Across Core Segments

Strong EPYC and Instinct Demand Drive 36% YoY Growth; Data Center Revenue Up 57%
Olivier Blanchard and Daniel Newman at Futurum break down AMD’s Q1 FY 2025 earnings, highlighting EPYC and Instinct-driven Data Center growth, record Ryzen ASPs, and…
Scaling Smarter: Empowering Partners to Deploy AI with Ease - Six Five On the Road

Scaling Smarter: Empowering Partners to Deploy AI with Ease – Six Five On the Road

Kareem Yusuf, Ph.D. at IBM joins Tiffani Bova to discuss how IBM is enabling partners to deploy AI with ease, leveraging open ecosystems for innovation…
MFD13: Juniper Showcases AI-Native Portfolio Innovations

MFD13: Juniper Showcases AI-Native Portfolio Innovations

Juniper Networks Ushers in a New Phase of AI-Native Innovation, Enhancing Client-to-Cloud Visibility and Advancing Self-Driving Network Operation
Futurum’s Ron Westfall shares his insights on why Juniper Networks’ AI-native platform enhancements set a high standard for end-to-end visibility and proactive management in the…
Delivering on the AI Promise: Economic Realities, ROI, and the Path to Customer Value - Six Five On the Road

Delivering on the AI Promise: Economic Realities, ROI, and the Path to Customer Value – Six Five On the Road

Rob Thomas, SVP Software & Chief Commercial Officer at IBM, joins Daniel Newman to share his insights on transforming AI challenges into opportunities for value…

More Insights »

NEWS BY INDUSTRY

Sherril Hanson

Edify Announces General Availability of Edify Huddle CX v4.0

NEW VERSION OF CONTACT CENTER + UNIFIED COMMUNICATIONS + COMMUNICATIONS PLATFORM SOLUTION FEATURES ENHANCED SPEED, SIMPLICITY, AND CHOICE FOR GREATER CONTROL OVER USER AND CUSTOMER EXPERIENCES
Sherril Hanson

Ascent360 Integrates with BigCommerce to Unlock the Power of Segmented Customer Data

The power of combined solutions and data-driven marketing is now available in the BigCommerce app store to help create a more personalized customer experience
Sherril Hanson

Pendo Surpasses $100 Million in ARR in Another Record-Breaking Quarter for Bookings

Quarterly bookings jump 90% over prior Q2
Sherril Hanson

NICE Launches Enlighten XO to Transform Self-Service Interactions into Engaging Experiences

Enlighten XO uses advanced AI creating conversational intelligence to power smart self-service across digital channels
Sherril Hanson

Quadient Announces Partnership with UiPath to Further Enhance and Automate Omnichannel Customer Communications

Keith Kirkpatrick

Clarifying the CX Alphabet Soup: CRM and CDP

Alex Gaw

Microsoft Acquires Suplari, an AI-Automated Spend and Procurement Startup

Suplari to be Integrated with Microsoft Dynamics 365 to Strengthen Business Insights in Finance
Clint Wheelock
Clint Wheelock

STUDY: 74% of Consumers Expect A Hybrid Customer Journey

The “The New Face of Local” report by Uberall & MomentFeed finds that consumers prefer a mix of online and offline experiences with a business
Clint Wheelock
Clint Wheelock

An Opportunity to Delight: Just 14% of Global Consumers Expect to Be Wowed by a Company

Freshworks survey, conducted by Opinium, reveals complexities of global customer experience expectations
Sherril Hanson

WeSpire Closes $13M Financing to Improve ESG Outcomes

WeSpire Closes $13M Financing to Improve ESG Outcomes
Sherril Hanson

Total Economic Impact study shows smg360® customer experience platform delivers 551% ROI and payback period of less than six months

Sherril Hanson

The Leading Online Travel Agency in Australia and New Zealand Deploys Bright Pattern for Omnichannel Digital CX

Digital-first travel company deploys Bright Pattern Contact Center software to drive sales and improve customer experience using chat, messengers, SMS, in-app messaging, and voice
Sherril Hanson

Medallia Launches Healthcare Payer Member Retention and Engagement Suite

Enables Payers to grow and retain members by delivering seamless and connected experiences.
Sherril Hanson

Coveo Becomes ServiceNow Built on Now™ Certified

AI-powered search, personalization and recommendations now available directly inside ServiceNow
Sherril Hanson

Sifter.shop Selects InMoment as their Experience Improvement Partner

Sherril Hanson

eGain Virtual Financial Coach™ experiences early success with credit unions

85% of users rate their personalized coaching plan achievable
Sherril Hanson

Heap Announces New C-Suite Additions, Expanding Go-to-Market Leadership to Continue Accelerating Growth

Sherril Hanson

New Survey from Treasure Data Reveals Consumer Shopping Behaviors Heading Into 2021 Holiday Season

Consumers Prefer Omnichannel Shopping and Email Communications with Brands
Become a Client

The Futurum Group

(833) 722-5337

501 West Ave., Suite 2102
Austin TX 78701

Linkedin Youtube Facebook

Welcome to The Futurum Group

Login to The Futurum Group
Login to Futurum Intelligence Platform
Login to Futurum Labs Research Library

Book a Demo

Thank you, we received your request, a member of our team will be in contact with you.