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Ericsson Introduces Wireless-First Branch Architecture for Agile, Secure Connectivity to Support AI-Driven Enterprise Innovation
The Futurum Group’s Ron Westfall shares his insights on why Ericsson’s new wireless-first architecture and the E400 fulfill key emerging enterprise trends, such as 5G Advanced, IoT proliferation, and increased reliance on wireless-first implementations.
Mark Lohmeyer, VP & GM Compute and ML Infrastructure at Google, joins the Six Five team to explore how Google Cloud's customized infrastructure meets the diverse needs of AI and cloud workloads.
Hayete Gallot, President of Customer Experience at Google, joins Patrick Moorhead and Daniel Newman to discuss the evolving role of customer experience in the AI-driven landscape.
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NEWS BY INDUSTRY
The Dialpad and Playvox partnership delivers the most comprehensive, AI-enabled workforce solution for contact centers
Toolkit to Support Custom Configurations for Streamlining Data and Other Capabilities
AI-enabled features leverage wide array of customer data to ensure that every support and service interaction is personalized and empathetic to drive loyalty and increase satisfaction
Lytics Cloud Connect allows brands to seamlessly combine first-party data insights from their cloud-based data warehouses with real-time recommendations using a customer data platform (CDP) strategy that reduces duplicate data stores
Provider of SmartHub Customer Data Platform hires Europe and APAC executives and launches data hosting in Europe
AI Pioneer Ping Wu Joins as Vice President of Engineering and Product to Accelerate Technology Roadmap and Innovation
Disparities Crop Up Between What Executives Suppose and What Employees Believe
Twilio Segment’s unparalleled flexibility empowers developers to create world-class, differentiated customer experiences with the world’s #1 CDP
Key Travel has delivered an enhanced omnichannel experience
World-Class Omnichannel Contact Center Integrates Seamlessly with Microsoft Teams and Digital Workspaces to Improve Agent Productivity and Support Remote Working
Tata Communications brings its leading global voice, network and managed services to Cisco Webex Calling, helping multinational companies confidently move their collaboration services to the cloud
