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Ericsson Introduces Wireless-First Branch Architecture for Agile, Secure Connectivity to Support AI-Driven Enterprise Innovation
The Futurum Group’s Ron Westfall shares his insights on why Ericsson’s new wireless-first architecture and the E400 fulfill key emerging enterprise trends, such as 5G Advanced, IoT proliferation, and increased reliance on wireless-first implementations.
Mark Lohmeyer, VP & GM Compute and ML Infrastructure at Google, joins the Six Five team to explore how Google Cloud's customized infrastructure meets the diverse needs of AI and cloud workloads.
Hayete Gallot, President of Customer Experience at Google, joins Patrick Moorhead and Daniel Newman to discuss the evolving role of customer experience in the AI-driven landscape.
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NEWS BY INDUSTRY
Real-time consumer & market insights inform personalized customer, product, and brand experience
Company to hire 1,000 employees across region by 2024
Adds AI and cognitive search processing capabilities to the market’s most powerful digital experience platform, and spurs Sitecore’s ambitious growth plans with its fourth acquisition this year
A Range of Capabilities Resulting from the Acquisition Will Make Support Teams More Productive
Collaboration with Ombori Grid Benefited Both Ikea Customers and Employees
Integrations Strengthen Prospect and Customer Relationships Through a Data-First Approach for Revenue Teams Using ZoomInfo and Chorus
The two leaders join forces to serve the global market end-to-end — from entrepreneurs & SMBs/growth companies to Enterprises
SAP’s S4/HANA Will Leverage Solution’s AI and Machine Learning Capabilities
New Talkdesk Research report, ‘Powering Retail Growth: The Next Generation of Contact Centers,’ offers insights into the technology investments that will be needed to support growing customer expectations
The Society Deploys Integrated Cloud Contact Centre and Communications to Enable Employees to Work and Engage Customers Remotely
American Family Care, the leading Urgent Care Franchise, to deploy BotcoLive to deliver seamless marketing engagement
Campaign to educate B2B customers on how Vonage accelerates the world’s ability to connect – continuing to shift brand perception
Brands such as Nespresso, L’Oreal, Clarins, MetLife, BRP and Hilti among first customers
Dialpad unified communications drives a 90% improvement in answer rate and enables CareRev to better serve its healthcare professionals and clients during COVID-19 pandemic
