Latest Industry News
Featured Insights
Snowflake Unveils Cortex AI Enhancements, OpenFlow for Interoperability, and Significant Compute Performance Upgrades, Aiming To Make AI More Accessible and Efficient for Enterprises
Nick Patience, AI Practice Lead at Futurum, shares his insights on Snowflake Summit 2025. Key announcements like Cortex AI, OpenFlow, and Adaptive Compute aim to accelerate enterprise AI by unifying data and enhancing compute efficiency.
Q2 Results Driven by Improved Server Execution, GreenLake Gains, and Cost Actions
Fernando Montenegro and Krista Case at Futurum examine HPE’s Q2 FY 2025 results, with improved server execution, AI systems traction, and hybrid cloud strength driving upside despite margin pressure and macro headwinds.
Enhancements to the Pega Platform, Pega Blueprint, and AI Agents Are Also Designed To Help Organizations Modernize and Streamline Their Stack and Enable CX, Productivity, and Efficiency Gains Now and in the Future
Keith Kirkpatrick, Research Director with Futurum, shares his insights on the news from PegaWorld ‘25 and discusses the potential impact for other platform vendors operating in the market.
Latest Research
Latest Insights
NEWS BY INDUSTRY
Real-time consumer & market insights inform personalized customer, product, and brand experience
Company to hire 1,000 employees across region by 2024
Adds AI and cognitive search processing capabilities to the market’s most powerful digital experience platform, and spurs Sitecore’s ambitious growth plans with its fourth acquisition this year
A Range of Capabilities Resulting from the Acquisition Will Make Support Teams More Productive
Collaboration with Ombori Grid Benefited Both Ikea Customers and Employees
Integrations Strengthen Prospect and Customer Relationships Through a Data-First Approach for Revenue Teams Using ZoomInfo and Chorus
The two leaders join forces to serve the global market end-to-end — from entrepreneurs & SMBs/growth companies to Enterprises
SAP’s S4/HANA Will Leverage Solution’s AI and Machine Learning Capabilities
New Talkdesk Research report, ‘Powering Retail Growth: The Next Generation of Contact Centers,’ offers insights into the technology investments that will be needed to support growing customer expectations
The Society Deploys Integrated Cloud Contact Centre and Communications to Enable Employees to Work and Engage Customers Remotely
American Family Care, the leading Urgent Care Franchise, to deploy BotcoLive to deliver seamless marketing engagement
Campaign to educate B2B customers on how Vonage accelerates the world’s ability to connect – continuing to shift brand perception
Brands such as Nespresso, L’Oreal, Clarins, MetLife, BRP and Hilti among first customers
Dialpad unified communications drives a 90% improvement in answer rate and enables CareRev to better serve its healthcare professionals and clients during COVID-19 pandemic