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Ericsson Introduces Wireless-First Branch Architecture for Agile, Secure Connectivity to Support AI-Driven Enterprise Innovation
The Futurum Group’s Ron Westfall shares his insights on why Ericsson’s new wireless-first architecture and the E400 fulfill key emerging enterprise trends, such as 5G Advanced, IoT proliferation, and increased reliance on wireless-first implementations.
Mark Lohmeyer, VP & GM Compute and ML Infrastructure at Google, joins the Six Five team to explore how Google Cloud's customized infrastructure meets the diverse needs of AI and cloud workloads.
Hayete Gallot, President of Customer Experience at Google, joins Patrick Moorhead and Daniel Newman to discuss the evolving role of customer experience in the AI-driven landscape.
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Combination Accelerates Intuit’s Vision to Provide an End-to-End Customer Growth Platform for Small and Mid-Market Businesses
The future of CX takes shape with the Alvaria best-of-breed contact center applications available in the public cloud, private cloud and on-premises.
CX Suite and EX Suite Form Part of Alvaria Enterprise Contact Center Portfolio
Bell to provide state-of-the-art cloud contact center services to Canadian businesses of all sizes with NICE CXone on Canada’s largest voice and data network
New Nexthink Learn elevates product training to a role-based approach offering a one-stop destination for product training
This announcement marks SoftBank’s first direct investment in a Saudi-based company
Powerful artificial intelligence technology from Kare Knowledgeware to enable new self-service, automated engagement and augmented agents in Dialpad Contact Center
Putting transparent staff and community feedback at the heart of the University and promoting real-time ideation, innovation, and collaboration helps Strathclyde discover, develop, and evaluate improvements.
Speakers, Customers, and New Product Enhancements Demonstrate Importance of the Data-Driven Society
Exclusive survey of over 800 marketers reveals that they emphasize online reputation management over advertising
Kudos awarded to JMP, Three Ireland, PowerSchool, TV 2, Sky UK, Anaplan, Promega, Esri, ReachOut, Adobe, and Intuit
Consumers Seek Consistent Communication and Offers both In-Store and Online this Year
Fusion Connect’s Unified Communications solution now combined with an enhanced Contact Center as a Service solution provides flexibility, functionality, and security for customers’ contact center environment.
The acquisition advances Glassbox’s mission to enable businesses to deliver frictionless digital journeys
