Insight Type: Research Note

Zendesk Launches a Global Venture Fund to Back AI Startups, Accelerating Customer and Employee Experience Advancements Through Strategic Investments in Companies Such as PolyAI and unitQ
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on Zendesk’s new venture fund, launched to support AI-driven startups such as PolyAI and unitQ, aiming to revolutionize customer experience through cutting-edge technology.
Daniel Newman and Patrick Moorhead share insights on key developments from Salesforce’s Dreamforce event, T-Mobile's AI advancements, and Intel’s latest wins in AI and government contracts. Learn how these moves impact the tech industry’s future.
Generative AI Is Transforming the 2024 Holiday Shopping Experience With Personalized Recommendations and Smarter, More Efficient Retail Strategies
Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on how generative AI is reshaping the holiday shopping experience, driving personalization, and transforming consumer behaviors for the 2024 season.
Vendor Augments GlobalFoundries Fotonix Catalog with Integrated Photonics Products
Dr. Bob Sutor, Vice President and Practice Lead of Emerging Technologies at The Futurum Group, looks at the announcement by Enosemi regarding GlobalFoundries and explains why this is relevant to quantum computing and networking.
Is Microsoft’s Aggressive Cloud Strategy Stifling Competition in Europe, and What Should Regulators Do to Ensure a Fair Market for Cloud Providers?
Steven Dickens at The Futurum Group, examines Google’s complaint against Microsoft’s cloud licensing practices in Europe. He offers insights on how this dispute could reshape cloud competition and influence AI market regulation across the continent.
Netapp Rolls Out a Vision and Tech for AI with Disaggregated Infrastructure Coupled with ONTAP
Camberley Bates, CTA at The Futurum Group, briefs the NetApp Insight 2024 conference that showcased the company’s AI strategy focused on intelligent data management. It emphasized quality data for AI deployments and introduced high-performance storage solutions, including ASA A-Series block models and BlueXP features.
In Episode 232 of The Six Five Podcast, Daniel Newman and Patrick Moorhead share insights on Apple’s Glowtime event, Oracle's partnership with AWS, and OpenAI’s massive valuation and how it’s shaping the tech industry.
Microsoft Shares Significant Milestones Across Six Cybersecurity Pillars, Enhancing Protection for Customers, Enterprises, and Its Systems
Krista Case, Research Director at The Futurum Group, shares key updates on the Secure Future Initiative (SFI), highlighting advancements in cybersecurity, AI-driven threat detection, and zero-trust frameworks that set new industry benchmarks.
Quantum Computing Vendor IonQ Signs $54.5M Contract with the Air Force Research Lab
Dr. Bob Sutor, Vice President and Practice Lead of Emerging Technologies at The Futurum Group, looks at the impressive multimillion-dollar deal between quantum company IonQ and the US Air Force Research Lab. Is this about quantum computing or networking?
Ford Tamer, Lattice’s New CEO, Will Lead the Company and Position It for Future Growth and Innovation in the Semiconductor Industry
David Nicholson, Chief Technology Advisor at The Futurum Group, shares insights on the appointment of Dr. Ford Tamer as Lattice Semiconductor's new CEO, analyzing what it means for the company’s future and his extensive leadership background in the tech industry.
The Futurum Group’s CIO Pulse Recap dives into Intel’s AI-enhanced processors, Smartsheet’s record financial growth, and how IT re-skilling is reshaping the future of technology leadership.
Dion Hinchcliffe, VP of CIO Practice at The Futurum Group, explores critical industry trends for CIOs, focusing on AI infrastructure, cybersecurity, and digital transformation strategies that will shape the future of enterprise technology.

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