Category: Enterprise Applications

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Intel’s Anil Rao and Zscaler’s Ken Urquhart for a conversation on how Intel is making aggressive plans to offer software, security, and services to its customers with initiatives like Confidential Computing and more.
Oracle Database@Azure Debuts Oracle Cloud Infrastructure Services To Simplify Cloud Migration, Multicloud Deployment, and Management
The Futurum Group’s Ron Westfall and Steven Dickens examine how Oracle and Microsoft are expanding their collaboration with Oracle Database@Azure, combining strengths for enhanced cloud performance and AI capabilities.
Firefly Exits Beta and Generative Credits and Price Hikes Are Announced
Keith Kirkpatrick, Research Director at The Futurum Group, covers the GA launch of Adobe Firefly, and discusses how Adobe’s price hikes strike a balance between supporting experimentation and the real-world cost of deploying generative AI tools.
Vi Priority Eases Many Friction Points, Enhances Onboarding, and Provides Personalization
Sherril Hanson, Senior Analyst at The Futurum Group, explores Vi’s latest offering, Vi Priority, which is aimed at lucrative postpaid customers and leverages foundational CX strategies.
Netcracker Bolsters Its Relationship with Microsoft to Integrate GenAI Telco Solution with ChatGPT to Spur the Development of Telco High-Value Use Cases
The Futurum Group’s Ron Westfall examines Netcracker’s selection of Microsoft Azure OpenAI Service to boost GenAI Telco Solution to fulfill top telco use case demands such as improved productivity and enhanced interactions with customers.
The News Comes Less Than 3 Weeks After the Cisco-Nutanix Partnership Announcement
Dave Raffo, Senior Analyst at The Futurum Group, explores Cisco’s end-of-life announcement of its HyperFlex HCI system, with the news coming less than 3 weeks after Cisco launched a partnership with HCI rival Nutanix.
Partnerships Benefit Revival Animal Health, NFP, and NEC
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Algolia, RingCentral, and WalkMe.
The Variety of Feedback Mechanisms Has Greatly Expanded but Not All Are Being Leveraged
Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on how two recently received paper surveys hit the mark (or did not).
Partners Include Virgin Atlantic, Alamar Foods, and Belle Tire
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Amperity, MoEngage, and UKG.
The Furutum Group’s Daniel Newman is joined by Pega’s CTO, Don Schuerman, for a conversation on what the autonomous enterprise looks like and why it matters for today’s businesses.
On this episode of The Six Five – In the Booth, hosts Daniel Newman and Patrick Moorhead welcome Smartsheet’s Ben Canning for a conversation on helping customers solve work management problems faster, easier, and more efficiently during ENGAGE 2023.
Natural Language-Based Generative AI Assistants to Operate Within the Einstein Trust Layer
Keith Kirkpatrick, Research Director at The Futurum Group, covers the launch of Salesforce Einstein Copilot and Einstein Copilot Studio, and discusses how trust is at the center of Salesforce’s AI approach.

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