ERP Vendor Leveraging Traditional and Generative AI Across Entire Suite
Keith Kirkpatrick, research director at The Futurum Group, covers NetSuite’s product and feature announcements from SuiteWorld 2023 and discusses the company’s Suite Up approach to growth.
In this episode of Enterprising Insights, Futurum Group Research Directors Keith Kirkpatrick and Mark Beccue, discuss the use of generative AI within enterprise software platforms, and the implications for vendors and customers.
New Enhancements Touch on Key Parts of EX – Development and Communication
Sherril Hanson, senior analyst at The Futurum Group, shares her insights into Microsoft’s latest Viva enhancements, which are aimed at two crucial pieces of employee experience: communications and development.
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss recent events, including OpenText World 2023, Adobe Max 2023 and BoxWorks 2023, along with updates from AMD, Microsoft and Google.
New User Segments To Receive Access To Content-Focused Generative AI Tools
Keith Kirkpatrick, Research Director at The Futurum Group, covers Adobe’s expansion into the Chromebook market and discusses the benefits the company will generate by making its software available to new customer segments.
Use Cases in Talent Acquisition and Talent Intelligence Are First Out the Door With Much To Follow
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights on SAP’s use of AI across the SuccessFactors HXM suite and offers key takeaways from the recent SuccessConnect conference.
Pega Announces the Latest Version of Its Chargeback Management Solution Built on a Flexible, Low-Code Platform
Keith Kirkpatrick, Research Director at The Futurum Group, covers the infusion of process AI into Pega Smart Dispute and discusses how the software’s biggest asset is Pega’s low-code platform.
Opentext.ai Is a New Strategic Approach to Advance How Customers Can Solve Complex Problems by Applying AI and LLM With OpenText Information Management Software
The Futurum Group’s Steven Dickens discusses the announced updates from OpenText. OpenText Aviator emphasizes data security and user-friendly design in enterprise AI, competing with Google Vertex AI and AWS Bedrock.
Zendesk AI Incorporates Contextual and Vertical Data To Improve Relevant Engagements
Keith Kirkpatrick, Research Director at The Futurum Group, covers Zendesk’s generative AI announcements and discusses how the company’s focus on delivering intelligent automation helps customers quickly realize cost savings and efficiency goals.
Midmarket Customers to Benefit from Integrated Generative AI Functionality Without the Need for Prompt Engineering
Keith Kirkpatrick, Research Director at The Futurum Group, covers SugarCRM’s generative AI announcements and highlights the company’s five-layer approach to deploying the technology responsibly and effectively.
On this episode of The Six Five on AI, hosts Daniel Newman and Patrick Moorhead welcome Adobe’s Ashley Still, for a conversation on Adobe’s AI vision and how they are empowering creativity through AI technology.
