New GPT Capabilities Designed to Allow Bots to Proactively Address Problems
Keith Kirkpatrick, Research Director with The Futurum Group, covers Zendesk’s planned acquisition of Service Automation Provider Ultimate and discusses how certain capabilities will help drive more adoption of automated bots.
RingCentral Elevates Communication with AI-Driven Innovations
Craig Durr, Practice Lead, Workplace Collaboration, at The Futurum Group, delves into RingCentral's strategic AI enhancements and new product launches, highlighting their market impact.
New Capabilities in Vertex AI Search for Healthcare and MedLM Focused on Harnessing Industry-Specific Data and Processes
Keith Kirkpatrick, Research Director with The Futurum Group, covers Google’s AI-focused announcements from the HIMSS conference and discusses the most interesting AI use cases, potential benefits, and future opportunities for the platform vendor.
Function-Specific Use Cases to Deliver Robust Business Benefits
The Futurum Group's Keith Kirkpatrick covers Oracle’s announcements of Fusion Cloud Applications’ new generative AI capabilities and discusses the most interesting use cases, potential benefits, and future opportunities for the platform vendor.
Keith Kirkpatrick, Research Director at The Futurum Group, discusses the opportunity for SaaS vendors in the mid-market, covering the differences in the buying criteria and product demands between buying types, and discusses how generative AI may be a game-changer in the market.
Keith Kirkpatrick, Research Director at The Futurum Group, speaks with Kathryn Murphy, Senior VP, Product & Design with Twilio, about CX, personalization, and AI, and how it can also be used to improve customer and employee journeys.
The Futurum Group’s Paul Nashawaty and Keith Kirkpatrick cover the public beta release of Einstein Copilot and discuss how Salesforce has avoided many of the public blunders around generative AI.
Kirk Skaugen, EVP and President at Lenovo ISG, joins us at MWC to shed light on Lenovo's latest Edge AI innovations designed to propel telecommunications forward. Don't miss his insights into what sets Lenovo apart in the AI arena.
Abe Ankumah, Head of SD-WAN & SASE at Broadcom, shares insights on the new VMware VeloCloud SASE, secured by Symantec, and its impact on enabling secure, reliable, and ubiquitous connectivity at the Software-Defined Edge.
Keith Kirkpatrick, Research Director at The Futurum Group, covers the benefits and challenges of using text-to-image tools within the enterprise, and discusses the need for strong and accurate model guardrails to protect against toxicity, bias, and inaccuracies.
New Enhancements Will Help Business Users Interact with Data More Easily, Efficiently, and Securely
Keith Kirkpatrick, Research Director at The Futurum Group, covers SAP’s Datasphere-related announcements, and discusses how these new features and tools will help customers more easily interact with, manage, and derive insights from their data.
John Gordon and Faisal Masud, leading HP's Managed and Digital Services, join us to explore how transforming workforce practices and workforce dynamics can significantly elevate employee satisfaction and productivity, positioning companies for sustained growth.
