Category: Digital Transformation

Last week AT&T CEO Anne Chow keynoted The Economist Event Series — a Whole New (contactless) World: The Rise of Digital Identity. In her conversation with The Economist’s Vijay Vaitheeswaran, they discussed the convergence of the physical and digital worlds and the need for connectivity to support a distributed infrastructure. Their conversation also touched on the impact of a rapid pivot on corporate culture, what business leaders need to consider, as well as what some key industries are focusing on right now.
In this episode of the Futurum Tech Webcast, Interview Series, which we streamed on LinkedIn Live, Futurum’s Shelly Kramer is joined by Don Schuerman, the CTO of Pega for a conversation about the culture of digital transformation based on a recently published Futurum Research report commissioned by Pega. The Futurum report: Four Insights on the Culture of Digital Transformation Today, explored what workers throughout the organization as a whole thought about their company’s digital transformation efforts, how different roles contribute to driving digital transformation initiatives, what barriers to success exist, and where organizations are finding success. This is one episode of the webcast you won’t want to miss.
The customer data platform (CDP) space continues to gain momentum as big tech and emerging software companies continue to pour resources into giving greater insights into customers through real-time data optimization. Here are some of the latest happenings and what they mean for CDP.
I enjoyed the Travel Track presented at this week’s AWS re:Invent, particularly the customer success story shared by Star Alliance. In this example, Star Alliance shared how the agility of AWS’s cloud service has helped the Alliance navigate the global pandemic in a time where the travel industry has been upended like never before.
The coming year is going to see the continued impact of artificial intelligence. Here are four applications that we will see strong continued investment and adoption in 2021.
Hyundai Motor Group recently announced that NVIDIA’s DRIVE Platform will power Hyundai’s newly launched connected car operating system (ccOS) across its entire fleet. That is great news for the industry as a whole with an eye on safety, convenience, and vehicles that become smarter over time, and a huge win for consumers.
In this new episode of the Futurum Tech Webcast – Interview Series, Daniel Newman sat down with DataXstream CEO Tim Yates and SAP’s Global Head of Wholesale Distribution Magnus Meier. They explored trends in the future of wholesale distribution including trends in digital transformation within the industry, the current state of the industry in 2020 and how COVID-19 has changed the way wholesalers work.
With the Oracle Digital Experience for Communications debut, Oracle is addressing the CSP top priority of driving and winning the CX battle across the digital ecosystem. This includes ensuring CSPs engage their customers through their preferred interaction channels, personalizing digital experiences and injecting agility into B2B2X engagements. The new solution is fully differentiated by the blending of OCI capabilities and Oracle telco software knowledge. Oracle meets CSP integration demands in hybrid cloud environments through support of TM Forum’s ODA and Open API initiatives, potentially accelerating CSP adoption and spurring CX innovation and digital ecosystem influence.
Almost overnight, even the least tech literate companies were forced to move business to the cloud, buy collaboration platforms, and start using SaaS applications to keep their business running and their employees safe. But when we finally beat COVID-19, will things go back to how they were?
In the last 6 months, companies have kept employees productive and safe at home while still accomplishing goals. However, it takes more than just video meetings. Here are some key areas to consider when managing flexible work amidst the pandemic.

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